Lilly Network Engineer - Data Center in Indianapolis, Indiana


Title Network Engineer - Data Center

City Indianapolis

State / Province Indiana

Country USA

Company Overview At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Responsibilities GICOE plays an integral role in the delivery of the infrastructure services that enable the information technology solutions that drive business processes across the enterprise. GICOE pursues its services with constant emphasis on running reliably, helping people work smarter, making IT easier, securing information fully, and improving time to value. Within GICOE, the IT Infrastructure Hosting Services (IIHS) organization manages a complex and robust environment consisting of 12,000+ servers globally, over 20 petabytes of provisioned storage, data center (DC) network and load balancing, and virtualization technologies in support of business applications. These services are used across every business function/geographic location and span the entire infrastructure lifecycle from design to retirement. Lilly runs multiple global enterprise, regional, and disaster recovery data centers that are a critical component of the IT infrastructure. The traditional DC networking technologies are complex but also changing and Lilly must adapt as networks move from primarily physical hardware to virtual software.

This Network Engineer role will work closely with the Data Center Network (DCN) Architect to shape the strategy and drive innovation in the DCN space. To achieve that strategy, this role will be responsible and accountable for leading and delivering projects and initiatives for designing, building and maintaining the Data Center Network (DCN) environments within Lilly’s enterprise data centers globally. Focal areas of the DCN environment include Application Delivery Controllers (aka Load Balancers), Access Policy Manager, AAA services, and a combination of traditional routing/switching/firewall services along with an emerging Software Defined Network (SDN) service. Seamless integration of the DC network and supporting technologies with other aspects of Lilly IT is critical and includes working with Lilly's Global Network Services (GNS) team; other global platform teams such as compute, storage, virtualization, and backup; and any managed service suppliers. They will also work with the various business areas to ensure data center networking services being provided help power the business and will continue to identify enhancement opportunities and new capabilities to solve additional business needs.

The role will assume accountability for the technical aspects of solution delivery activities related to changes in the DC network architecture, lifecycle management of devices, or customer projects. The role primarily supports the delivery of new capabilities and projects; however, the technical expertise of the role holder will help ensure operational reliability and address major incidents, accomplished through close coordination and oversight of the Network Service Provider who is responsible for the operational support of the network devices within Lilly's data centers.

Position will report to the Manager of Global Data Center Services.

Key Objectives/Deliverables

  1. Facilitates scoping and requirement gathering for projects.

  2. Escalate issues or barriers to the success of a project to leadership.

  3. Develop and implement cost effective and highly reliable enterprise DC network strategies while collaborating with the Global Telecom services for alignment and implementation.

  4. Lead a team of Lilly and supplier resources in the delivery of DC network projects.

  5. Lead the project initiation, planning, and execution for DCN projects. May be responsible for multiple, simultaneous projects depending on the size and scope.

  6. Ensure on time and on budget project delivery.

  7. Translate strategic project designs into technical BOM (bill of materials) and lead the implementation and testing for new network devices. Ensure a smooth transition to operation support teams.

  8. Act as liaison and single point of contact between Lilly and service supplier(s) to ensure clear project requirements are specified and hold suppliers accountable to delivery of projects.

  9. Translate architect plans into detailed design. Create the Bill of Materials to order necessary equipment. Create detailed documents and project plans which drive the implementation. Manage the financial aspects of the projects.

  10. Work with Security engineering and architecture to ensure network risks are identified and ensure future changes are in alignment with other standards and architectures.

  11. Drive cost efficiency into the delivery of global services.

  12. Collaborate with Managed Service Provider on major incident resolution.

  13. Review root cause analysis for high severity issues and leverage for continuous service improvement.

  14. Oversee capacity management processes and lead implementation planning.

  15. Manage Data Center Network lifecycle planning and oversee implementations.

  16. Develop audits/controls/metrics to ensure consistency (utility and warranty) of the implemented solutions in a dynamic business and technology environment.

  17. Develop design and deployment standards, policies, and procedures for DC network environments aligned to guiding principles and service standards.

  18. Develop and maintain resource utilization and capacity management, monitoring, and planning (processes, documentation, metrics, and tools) for assets within the DC network environments.

  19. Anticipate and develop new service capability to fulfill unmet IT needs.

  20. Provide subject matter expertise and guidance in the DC network arenas. Lead communication and represent functions in management meetings and architecture reviews.

  21. Provide consulting assistance on customer requests.

  22. Provide DC network consulting services to the larger Hosting Services team to help with critical incidents and problems analysis.

  23. Collaborate with Manager and service architects to define and deliver a roadmap of Data Center Network service enhancement projects and future transformation efforts.

  24. Build a strong [social] network across IT among technology and application architects

Basic Qualifications

  1. Bachelor's Degree

  2. At least 5-7 years of experience working in a regulated, enterprise-scale IT infrastructure and/or hosting environment supporting data center networking technologies, including: Cisco routers and switches; enterprise-grade firewalls; F5 load-balancers / Application Delivery Controllers (LTM, GTM, APM, AFM); content forwarding/caching devices; security (IDS/IPS) devices; protocol and packet analysis. Technical skills required to cover this role.

  3. Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position

Additional Skills/Preferences

  • Experience with WAN/LAN technologies.

  • Working knowledge of broad infrastructure technologies, including operating systems, storage, backup technologies, web hosting capabilities, etc.

  • Knowledgeable of the DCN portfolio and able to deliver project updates to appropriate audiences, up to and including executive management.

  • Demonstrated knowledge of scripting languages such as Python, Perl, and/or Ruby.

  • Working knowledge of source control tools like Git or SVN.

  • Working knowledge of infrastructure monitoring tools such as SolarWinds, Nagios, Splunk.

  • Ability to lead/manage multiple projects or tasks.

  • Able to understand and articulate change impact and risk assessment

  • Excellent oral and written communication skills with ability to communicate technical information to a business partner and ability to understand the business needs / language and translate into a technical (IT) language / application.

  • Demonstrated experience in communicating/managing change in a complex environment.

  • Demonstrated work in the IT security sphere and understanding of IT infrastructure implications.

  • Experience working with teams across organizational and geographic boundaries and at multiple levels in the organization.

  • Demonstrated ability to deliver complex, large projects and recognized as an influential colleague.

  • Demonstrated strong technical and business problem solving skills; anticipates problems and proactively solves complex technical or process issues.

  • Good organizational understanding and able to understand change impact and how to effectively influence and communicate to others: the team, the business area(s), and the organization as a whole.

  • Demonstrated experience in supplier management.

  • Able to influence decisions regarding scope, timing and funding of projects and initiatives.

  • Strong understanding of regulated industry quality standards and practices.

  • Possesses a continuous improvement mindset.

  • A high level of learning agility to keep up with ever-changing business requirements, architecture changes, vendor/supplier offerings and service changes.

  • Able to work on tight project deadlines with minimum supervision.

Additional Information

  1. Must be willing to work (at times) extended hours, weekends, andparticipate in evening meetings given global nature of work.

  2. Able to travel internationally (0-10%)

  3. Occasionally required to become involved in major incident resolution

  4. Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Removal Date 05-Oct-2017