Lilly Associate Director, E&C Investigations in 上海, China
Type of Employment:
Lead the team of Ethics & Compliance investigators by role modeling and coaching to expectations for what good looks like for an Ethics & Compliance investigator. Role modeling will include the behaviors of objectivity and professionalism in handling evidence gathered and in discussing employee discipline actions. Coaching will be to the standard espoused by the company’s global standard investigation methodology.
Know and commit to the company’s global standard investigation methodology.
Administratively: 1) assign case load across team such that cases are conducted timely; 2) ensure data entry into investigations documentation system (HULA) are timely; 3) ensure data entry meet Global Investigations Center of Excellence (CoE) standards. Additionally, ensure seamless and timely updates with other sub-functions on E&C team such that CAPAs process can be implemented timely.
Coaching: focus coaching in four areas: 1) designing investigation plans with the purpose of uncovering the root cause (from the five types) behind the potential violations – this requires an understanding of policies, procedures, and business practice realities; 2) interview soft skills to facilitate getting to the truth; 3) case framing in order for both aligning on DAP recommendations, and subsequently communicating DAP recommendations to supervisors (with levels ranging from ELCEC to 1st-line supervisor); 4) support E&C business partners’ discussion with business in CAPA development.
Investigations: act as investigation lead or provide investigation support as necessary depending on caseload across the team and/or complexity of case. The cases conducted by E&C Investigations team will focus on areas of corruption, ethical interactions, and privacy.
Leading: 1) act as primary point of contact between China investigations team and Global CoE; 2) take the lead in pan-affiliate (including Suzhou manufacturing site) investigations standardization initiatives, such as bi-monthly HULA reviews and Investigators’ Community of Practice (organize the meetings and lead the preparation efforts).
Behaviorally, set the tone for the team for how to respect the sensitivity of the matters being investigated, ranging from company confidentiality to individual privacy. Represent the company in response to allegations raised (for the purpose of establishing a connection and obtaining additional details to support allegations).
Externally, manage the relationship with site-check vendor to ensure clarity and reliability of evidence gathered, and professionalism in the evidence collection process.
Support the head of E&C in organizing, preparing, and running the affiliate risk governance platform (CERMG).
Be curious, inquisitive, yet methodical: adapt to a broad range of case types and approach each with consistent methodology of preparations and analysis (SOPs, transactions review, etc.). During the investigation, as findings are uncovered, have the ability adjust beyond the original investigation plan.
Be objective: the facts must speak for themselves. This applies to conclusions that can be drawn for disciplinary recommendations and debates in the face of business leader pressures.
Be diligent in recordkeeping: maintain the awareness around the sensitivity of the work of investigations; help the company learn from investigation results; protect the company from employee labor disputes and external regulatory scrutiny.
Investigations experience: 7-9 years’ experience conducting either E&C-related, HR, and/or legal cases. Experiences could be from a firm or from within an industry (e.g., pharmaceuticals, banking, etc.).
Ability to communicate effectively in both English and Mandarin, and to partner effectively across different functions and with all levels of management.
Proficiency in Excel, Powerpoint, and Word.
Certified forensic investigator, or experienced in forensic accounting
Certified internal auditor, or certified fraud examiner
Req Id: 55698BR