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Lilly RIDS - Business Analyst in Bengaluru, India

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Lilly IDS plays a key role in delivering solutions and services across the Bio-Medicines, Diabetes and Oncology sales organizations. You will partner with many diverse groups including: IDS Data Integration Consultants, Business Unit partners, field sales representatives and external partners to influence foundational decisions involving data, processes, and platforms. You will be a key driver on the strategy and implementation for how data is stored, handled, processed and integrated across business and IT platforms. You will also have the opportunity to affect the design and delivery of business intelligence reporting. In addition, you will;

Research IDS leverages information technology for the scientific discovery of new therapies that are safe and effective in regulating diseases. Our work enables Lilly scientists to rapidly iterate on their hypothesis for scientific discoveries using data-driven approaches. As a member of the Research IDS organization, you will work to enable lab automation of scientific experimentation, organize and manage data to drive analysis, and establish advanced analytics s to enable the discovery of targets and therapeutics. You will have the opportunity to work in a highly technical, high paced, team-focused, and scientifically challenging areas to deliver platforms to support ever-changing research environment.

  • Provide technical leadership to internal customers for solutions that lead to improved efficiency and customer experience

  • Exercise expertise with tools used by IT, sales and medical teams to deliver solutions

  • Become an authority on processes and data used by our business partners

  • Provide leadership and mentoring to a team of technical analysts

Key Deliverables/Responsibilities:

  • Acting as primary liaison - acting as a primary liaison between the cross-functional teams and the all stakeholders. The person in this role has to make sure the information flow is quick and clear so that there is no misinterpretation. Communicate with all stakeholders and comes up with right KPIs for the project success. Drives ROI and Values.

  • Being responsible for maximizing the value of the product and the work of the Development Team. Take input from all stakeholders funnels through him or her to guide in the creation and prioritization of the Product Backlog. Providing clear understanding of what those items mean (in both function and value) aids in maximizing the efforts of the Development Team.

  • Maintaining the team backlog – With input from Architect/Engineering Team and other stakeholders

  • The BA reviews and reprioritizes the backlog as part of the prep work for Sprint Planning, including coordination of dependencies with other POs.

  • Communicates story detail and priorities and ensures the team aligns and agrees on a final iteration plan.

  • Just-in-time story elaboration – Most backlog items are elaborated into user stories for implementation. This may happen before the sprint, during sprint planning, or during the iteration.

  • Apply Behavior-Driven Development (BDD) – Collaborate with the team, to detail stories with acceptance criteria and examples in the form of acceptance tests.

  • Participate in team demo and retrospective – BA’s collaborate with their team and any other stakeholders in the team demo. They also participate in the retrospective, where the teams gather to improve their processes.

  • Responsible for innovation and end-to-end launch of products. Collaborates with global partners and customers to co-develop products and features from concept to launch in a fast-paced environment.

  • Lead the development of requirements (e.g. business process mapping, user stories, etc) associated with Global Programs

  • Enthusiasm to seek out new opportunities, build functional prototypes, test their effectiveness and create a compelling business case to influence change.

  • Lead effort around technical proof of concepts to support emerging trends in CSP

  • Innovate ways technology can support, enable and evolve Lilly’s Customer Support Programs to world class level

  • Work effectively across a global organization to ensure multiple delivery streams come together to provide a global capability

  • Good Knowledge on CSQA - Ensure appropriate focus on Privacy and Quality as we become responsible for patient health records and associated information. Ensure System Quality and security is embedded in everything we deliver.

  • Coordinate with Business Leader Stakeholders to ensure a global solution is delivered with local considerations where necessary, including governance, requirements gathering at the local level and planning an effective implementation strategy.

Minimum Requirements:

Technical Areas: Requirements Gathering, Requirements Analysis, Prioritizing Strategy, Project Management, Product Management, JIRA, Confluence, Microsoft Office, Microsoft Visio, Adobe XD, Balsamiq, User Experience Architecture.

Domain: Pharma background - Possessing general awareness and knowledge of regulatory, legal, or quality requirements (e.g., privacy regulations, GxP) impacting the business, and ensuring solution requirements include appropriate key points.

  • In-depth knowledge of Agile process and principles. Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively.

  • Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment

  • Excellent organizational and time management skills. Sharp analytical and problem-solving skills

  • Creative thinker with a vision and Attention to details. Proven track record of delivering data driven solutions with a customer-first mindset

  • Established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development.

Certifications: Any of the Certifications like - Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner will be good along with exposure on Business Analysis, PMI-ACP, CSM, ITIL, etc.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people.​ We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!