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Lilly Senior Team Lead - Connected Care in Bengaluru, India

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Position Responsibilities

Overall analytics execution accountability from planning through delivery and optimization:

The following areas are in scope and are subject to expansion as we mature and learn:

Personalization, Engagement Analytics, Customer Support, US collaboration with Welldoc, OUS technology and data partnerships, and Closed Loop/Pump support

  • Tempo Performance Reporting & Dashboards

  • Personalization

  • PwD Journey Analysis & Tracking

  • Requires knowledge of understanding of Google Analytics / Google Firebase

  • BGM / CGM, Insulin usage analytics

  • Exploration of data to seek insight tying back to behaviors and profile data (age, gender, location, demographic, socioeconomic data)

  • Support for US and OUS Markets (OUS will have special needs by affiliate)

  • Support for Pen Platform and Pump platform analytics

  • There may be crossover analytics associated here between the two platforms

Lead Overall Connected Care Analytics execution:

  • Partner closely with Connected Care Data Insights team to establish project priorities and track/report progress toward projects

  • Partner closely with Lilly IDS contributors and integration operations teams and ensure seamless execution

  • Establish capacity model and manage project timelines with LCCI team

  • Partner with Connected Care Data Insights team for problem identification and analytics formulation to address business questions and patient engagement needs; actively consult with the Connected Care Data Insights team on top needs

  • Oversee data management controls and own data activities; partner with leads for data onboarding, data loading and ingestion, data quality and cleansing, and featurization

  • Oversee development of new analytical capabilities and tools in coordination with business stakeholders and technical colleagues

People Management:

  • Develop team members through upskilling them on technology, processes, tools, and data assets

  • Identifies, recruits, and selects top talent; manages new-hire onboarding and ongoing training

  • Demonstrates ability to appropriately manage and/or escalate when issues arise

  • Lives the Lilly Leadership Principles: Connect with People, Be Determined and Drive Continuous Improvement

  • Embraces and champion change

  • Monitors employee engagement and team health

  • Utilizes performance management processes to operationalize organizational goals for team members

  • Partners with direct reports to create individual development planning/action planning

  • Serves as trusted career advisor, and work with Functional Leadership and HR to identify career opportunities as appropriate

  • Conducts effective one-on-one coaching sessions using the Lilly coaching framework by encouraging two-way dialogue and open feedback, listening actively, being flexible, and identifying knowledge, skill and performance gaps.

Project Management:

  • Follows the established Connected Care Data Insights Operating Model and contributed towards optimizing that process

  • Ensures quality, speed, value and compliance throughout the analytics value chain

  • Establishes project management for seamless project execution, prioritization and high-quality delivery from the team

  • Supports creation and maintenance of standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function

  • Facilitates shared learning forums to identify challenges and establish best practices across the team

  • Continues to expand the analytical capability of the team by taking on more complex projects and delivering value

  • Identifies improvement opportunities and implementation of analytical best practices

Project Execution: as individual contributor, responsible for:

  • Build and exhibit deep expertise on available data sets and supports data enabled decision making by leveraging available internal and external data sources

  • Ensure high stakeholder satisfaction through consistent delivery of high quality, timely and insightful outputs throughout analytics value chain on various objectives established in partnership with the Connected Care function

  • Developing into a trusted advisor by actively participating in various phases of the project including planning, development, execution, insight generation and data visualization and results presentation to various stakeholders

  • Participating in meetings with stakeholders and communicating the final outputs and recommendations

Basic Qualifications

  • Bachelor's degree or equivalent in Computer Science, Information Technology, Advanced Analytics and Data Science, Project Management, Business Administration, or other relevant degree area; Masters degree preferred in these disciplines

  • Previous experience leading teams of data engineering, data analysts, data scientists, and strategic partners (third-party organizations)

  • Experience driving analytics execution and bridging business context between business leads and analytics implementation teams

  • Strong knowledge and familiarity with pharmaceutical or MedTech Marketing, Medical, RWE, Safety and Regulatory functions

  • Strong knowledge of latest generation analytics tools and capabilities, Statistical methods, Experimentation, Machine Learning & AI

  • Experience with the following technologies: Cloud platforms like AWS & Azure, Tableau, Power BI, Python, R & SQL

Additional Skills/Preferences

  • High learning agility

  • Strong track record leading and delivering complex cross-functional projects

  • Proven ability to rally resources to achieve project and business results

  • Candidates should be comfortable working in ambiguity/whitespace and in working in a fast-moving environment

  • Exceptional listening skills, with an ability to ask the right questions and uncover hidden insights

  • Ability to collaborate with strategists, consultants, creatives, and technologists

  • Excellent communication (written & verbal), storytelling, and interpersonal influencing skills and prioritization skills with attention to detail

  • Familiarity with CCPA and other data regulations

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.