Lilly Associate-MQ L&D Programs-Branchburg in Branchburg, New Jersey



The Associate, Manufacturing and Quality Learning and Development (MQ L&D) Programs-Branchburg (Associate) is responsible for the creation, coordination, and implementation of learning solutions across the groups supporting the Manufacturing and Quality (MQ) areas at the Branchburg, NJ site. The Associate is also responsible for training and learning projects identified as fulfilling the learning capability and competency gaps in assigned business areas/functions. Additionally, the Associate is responsible for program quality management, target audience identification, and instructor identification as needed. The Associate monitors process, progress, results, and designs feedback loops into their work against measured goals. The Associate should anticipate and adjust for problems and roadblocks, interface with Lilly’s learning services suppliers, and integrate new business processes where necessary for learning portfolio success. The Associate ensures the successful quality delivery of projects through the Lilly learning services supplier business process. The Associate provides support to ensure personnel are qualified and capable, which includes personnel fulfilling compliance requirements and continually increasing their contribution to the business.

This position supports the Lilly Branchburg MQ site and reports to the Associate Vice President of MQ Learning & Development/HR (AVP-L&D).

L&D Portfolio Management

  • Identify, analyze, and determine solutions regarding performance gaps.

  • Define requirements for personnel qualification in assigned business area/function; ensure implementation and ongoing maintenance.

  • Facilitate the review/approval process (including meetings) required to review, reconcile and resolve document issues. Ensure appropriate linkages with AVP-L&D, business area/function L&D governance for portfolio management.

  • Evaluate effectiveness of existing and planned learning interventions and share with AVP-L&D.

  • Collaborate/participate in Network/Functional initiatives as identified by AVP-L&D.

  • Secure and sustain business sponsorship and define ongoing ownership for new/revised materials.

  • Monitor learning budget for projects within assigned business area/function.

  • Create initial project charters with defined scope documents and statements of work, appropriately leveraging Lilly’s learning services suppliers for outsourced work to achieve Lilly business objectives.

  • Create, review and oversee execution of implementation plan(s), ensuring effective coordination with personnel who create and revise business area/function SOPs and other documents.

  • Participate on project teams; lead assigned projects.

  • Monitor and communicate program/portfolio status to key business partners.

  • Anticipate and resolve project/program issues; escalating as appropriate.

  • Oversee the portfolio of projects to ensure the on-time, on-budget creation of deliverables that meet quality standards, follow instructional design principles, are approved by appropriate personnel, and meet the needs of the business

  • Drive quality standards through review of project documents, design, deliverables, final learning content and evaluation data.

  • Stay abreast of the breadth of learning solutions to guide business partners to the most effective learning methods, solutions and outcomes.

  • Benchmark cross functionally within Lilly as appropriate, seeking sharing and replication opportunities.

  • Establish strong relationship with Suppliers and Lilly Service Manager to align on portfolio of projects and services and ensure seamless quality of deliverables.

  • Conduct usability testing as required.

  • Share business metrics, interpretations, and solutions with AVP-L&D, business partners/process teams.

Client Management

  • Participate regularly in area/function project and process teams.

  • Analyze/understand the assigned business area/function, including business goals, job titles and descriptions, key duties, and responsibilities.

  • Function as Periodic Review Contact (PRC) for assigned functions.

  • Monitor client satisfaction of learning program implementation. Share results with AVP-L&D and make recommendations.

  • Surface improvement opportunities for existing training.

  • Consult across the assigned business area/function and the Lilly learning community to ensure training plans align with business plan, strategic direction, and compliance and ethics.

  • Partner with suppliers to communicate project and program status.

  • Partner with suppliers and collaborate on development of evaluation plans to measure the practical effectiveness of learning.

Curriculum Architecture and Assignment

  • Identify target audience for specific learning interventions.

  • Create and maintain task-based curricula with business partners and support curricula owners in the business.

  • Partner with other L&D staff and/or suppliers for the effective and timely implementation of learning interventions, considering change impact on current population of (trained) learners and future/new learners.

  • Ensure accuracy and appropriateness of target audience definitions for courses owned by assigned business area/function in the Learning Management System (LMS).

  • Troubleshoot curriculum architecture and assignment issues in collaboration with supplier and curriculum owner as needed.

  • Implement centrally developed process improvements in local business area/function.

Instructor Delivery (if internal)

  • Ensure internal instructor/facilitator qualification process is executed and documented within the LMS.

  • Achieve qualification to facilitate BB MQ and globally-owned courses as identified by AVP-L&D

Req ID:


Additional Skills/Preferences:

  • Experience working in a GMP-regulated environment.

  • Experience in technical writing.

  • Demonstrated program/project management skills.

  • Experience with learning & development business processes.

  • Demonstrated ability to establish strong business relationships.

  • Demonstrated ability in communication, conflict resolution, and judgment and managing complexity.

  • Working knowledge of business area/function.

  • Ability and willingness to challenge business partners regarding ways to use learning interventions to most effectively meet business requirements.

  • Ability to work independently and in a team environment.

  • Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate and Site Goals.

Additional Preferences:

  • Experience in business area/function as well as knowledge of companion tools used to execute broader business processes (such as CAPA tools/TrackWise, document repositories/Regulus). Experience using learning platforms such as SuccessFactors is a plus.

  • Experience in supplier oversight.

  • Ability to effectively partner outside functional area.

  • Ability to navigate complex, matrix-based organizations.

  • Strong organizational skills.

  • Demonstrated ability to coach others.

  • Analyze training/learning needs, design/recommend training/learning interventions and materials, facilitate learning / trainings.

  • M.S. degree in Instructional Systems Technology, Performance Technology, Adult Learning, or related experience/education.

Additional Information:

  • 8 hour days – Monday – Friday on site is required. Work outside of standard hours may be required

  • Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status


Associate-MQ L&D Programs-Branchburg

Job Category:

Human Resources

Basic Qualifications:

  • Bachelors Degree

  • Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position

Company Overview:

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.





State / Province:

New Jersey


North America