Lilly CAB Veterinary Tech Consultant-West in Calgary / Edmonton, Alberta
Delivering customer value and increasing overall business results.
Is the external and internal technical advocate of product brands, as well as the company brand. Promotes Elanco and its products in the veterinary field, i.e. key opinion leaders, veterinary schools, animal health technician colleges and veterinary clinics. The Veterinary Technical Consultant (“VTC”) provides technical input in case of questions; requests or complaints related to Elanco products or diseases areas. If appropriate, the VTC will conduct demonstration trials for customer and/or product registration use according to established protocols. The VTC will also be responsible for the interpretation and communication strategy of the results.
With their in-depth understanding of customer needs, the VTC will support product innovation by anticipating change in market needs and preparing for the future.
Support the marketing positioning of current products and claims through technical inputs, creative thinking, and experience trials and play a key role in training the sales teams through internal meetings, onboarding’s and field ride with’s . The TC will provide support for SAE’s (suspected Adverse Drug Events) investigations as required.
The Technical Consultant is responsible for technical accuracy of promotional materials.
Day to day responsibilities:
Provide technical product and disease training, supporting the product positioning, to customers, channel partners and the sales team during onboarding and ongoing.
Handles technical inquiries on products requiring veterinary expertise such as off label indications, technical advice on products/clinical cases and provide scientific studies in response to specific requests.
Build and maintain relationships with key opinion leaders and key accounts through scheduled face-to-face interactions, and supporting the strategic planning and coordination of KOL speaking engagements.
Promotes company name and products at the veterinary schools, by calling on specialists and key influencers
Follow up on technical questions and complaints related to our product portfolio including potential adverse events.
Involve the Pharmacovigilance group when hearing about sAE’s according to internal SOP, and provide support for sAE investigation upon request by the Pharmacovigilance group.
Support the sales team in targeted field ride-withs to provide technical coaching and veterinary clinic support
Responsible for the technical accuracy of promotional materials.
Assists in the production of technical tools and internal documents needed to support the sales force.
Reviews assigned trade journals and scientific symposium proceedings to make others aware of information that may impact Elanco products.
Develops and conducts technical presentations to a variety of audiences.
Assists and participates in addressing and solving issues related to competitive products and formulating responses to technical challenges that may arise.
Effectively communicate with management and R&D personnel on new product ideas or product improvements and provide technical advice to Sales and Marketing on ways to improve market share of Elanco products as necessary.
Effectively communicate with Regulatory Affairs and R&D on needed label changes on products to avoid misunderstanding or misuse of these products.
Work actively with the Marketing team, as needed, to help with advertising ideas, actual advertising copy and ad-editor.
Assist in the development and implementation of strategic brand activities.
Provide trade show technical support both nationally and internationally, as needed.
- Advanced degree in business or work experience as technical consultant are both positives attributes.
Veterinary Technical Consultant –
Significant field time, 3 days per week, including overnights weekly
Expect travel to vary by region and time of year, overall 50-60% travel
Veterinary Technical Consultant – Companion Animal
DVM degree required
Two year’s field experience (practice or commercial experience).
Team player with high degree of customer focus (Listening and questioning).
Good communication, presentation and interpersonal skills.
Organizational skills: ability to handle several tasks simultaneously.
Excellent English (both passive and active).
Computer literate on MS Office, Microsoft PowerPoint and Outlook (email).
Bilingualism (English/French) may be required depending on the geography.
Driving skills, and a valid provincial drivers’ license.
Elanco Animal Health, a division of Eli Lilly Canada Inc, is engaged in the discovery, development, manufacturing and marketing of innovative animal health products. Elanco is a world leader in developing products and services that enhance animal health, wellness and performance. Elanco products contribute to the production of an affordable and abundant supply of food. Our half-century of innovative products, services and global partnerships help to fulfill our vision of food and companionship enriching life.
Calgary / Edmonton
State / Province: