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Lilly Associate - Master Scheduler - Planning in Concord, North Carolina

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.

Position Description:

The Supply Chain organization has responsibility for scheduling the assembly and packaging processes for Concord, NC Device Assembly, Packaging, Parenteral operations. The Master Scheduler Planning is a key contact for all technical and tactical planning information in the area and is the key link for all functions in the plant and in the broader supply chain for scheduling updates and issue resolution.

The Master Scheduler is responsible for evaluation of capacity requirements for a resource and developing the assembly, packaging and/or parenteral schedule. The Master Scheduler’s focus is translating demand forecasts (commercial, development, projects) into the master schedule (planned in monthly and weekly buckets) and preparing the various sets of data to support the Capacity Requirements Plan (CRP) and Sales Inventory and Operations Plan (SI&OP) to align all site production-related activities.

Key Objectives/Deliverables:

Safety & Quality

  • Maintain a safe workplace through proper ergonomic practices

  • Maintain a state of compliance (learning plan, SOP adherence, etc.)


  • Alignment and optimization of both the short- and long-term production plans with operations capacity constraints to drive production to inventory targets for assembled and packaged materials

  • Prepares and presents the data for CRP, SI&OP and other presentations as needed.

  • Converts the production plan to a master shop floor schedule

  • Member of the Process Team, working with operations to resolve capacity challenges and unplanned production issues

  • Timely processing of past due process orders

  • Serve as a general hub for all schedule related communication in the flow team; represent supply chain at flow and lead team meetings as required

  • Work with Purchasing colleagues to ensure component availability to meet the plan

Capacity Management

  • Generate, analyze, and report plant capacity analysis

  • Perform scenario analysis to understand impact of various strategic options

Customer Service

  • Networks with all stakeholders to assure production plan is achievable

  • Works with upstream and downstream global supply chain resources as necessary to align plans; works with other schedulers to trade off resources, as necessary

  • Integrates alternate demand into production schedule to meet site needs

SAP knowledge & Metrics

  • Thorough understanding of SAP processes such as Master Production Scheduling (MPS), Material Requirements Planning (MRP) as well as processing of exception messages.

  • Help set up SAP master data as necessary; work to ensure data is maintained accurately (recipes, standards, data clean-up, etc.)

  • Generates OSSCE (Operational Standards for Supply Chain) metrics

  • Pareto analysis of OSSCE metrics

  • Work with stakeholders to improve plant supply chain processes and performance

Requirements (Education, Experience, Training):

  • Bachelor's Degree in Supply Chain Management, Engineering, or other technical field of study

Preferred attributes but not required:

  • APICS certification preferred

  • Knowledge / Experience in Manufacturing, Packaging, and/or Customer Service

  • Strong organizational and Project Management skills

  • Strong interpersonal skills

  • Knowledge of MRPII, OSSCE helpful, SAP experience

  • Customer oriented

  • Excellent Computer skills (e.g., MPS, MRP, SAP, APO, Excel)

Additional Information:

  • Normal workday: Monday through Friday.

  • May need to be available off shift to respond to operational issues as needed

  • Travel required may be required

This job specification is intended to provide a general overview of the job requirements at the time it was prepared.  The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job specification.  As always, you should consult with your supervisor regarding your actual job responsibilities and any related duties that may be required for the position.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

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As a condition of employment with Eli Lilly and Company and its subsidiaries in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company (subject to applicable law).