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Lilly Clean Utilities Supervisor in Concord, North Carolina

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.

The Clean Utilities Supervisor is responsible for the technical and administrative leadership of the Clean Utilities Technicians responsible for execution of maintenance and operations supporting the Parenteral building, and for ensuring consistent application of proactive maintenance and reliability programs. The Concord site will be a 24/7 facility with multiple manufacturing operations.


  • Safety - Ensures that all team members are knowledgeable and compliant regarding safety procedures, policies, permits and practices. Initiates and leads accident, near miss reviews and incident notifications. Ensures proper housekeeping procedures are maintained.

  • Quality – Responsible for team’s compliance and meeting the quality standards as defined by cGMPs, the Global Quality Standards, local procedures

  • Manage People Effectively – Responsible for managing daily maintenance operations across shifts up to 7 days a week, including attendance, overtime, operational issues, performance management, development planning and reporting of results.

  • Maintenance Excellence –

  • Ensuring quality of Maintenance Execution

  • Responsible for Team Training and Development and ensuring team is current on training prior to assigning work

  • Responsible for Operation andMaintenance KPI’s associated with Team’s performance.

  • Aligns Team Priorities to Support Production Plan

  • Interfaces with customers to ensure alignment.

  • Reviewing a sampling of executed Work Orders

  • Investigates Team deviations as needed

  • Owns incident reporting, investigating, and corrective measures

Basic Requirements:

  • EDUCATION: High School Diploma

  • EXPERIENCE : Five years of manufacturing or maintenance experience in a leadership/supervisory role

  • Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Additional Skills/Preferences:

  • Previous supervisory/leadership experience required

  • Knowledgeable of Clean Utilities Operations and Maintenance processes or other GMP manufacturing experience

  • Demonstrated ability to effectively communicate both written and verbally with multiple levels within the organization

  • Demonstrated ability to provide coaching and feedback

  • Demonstrated ability to prioritize, set objectives and meet targets

  • Demonstrated ability to provide high-level customer service

  • Demonstrated ability to work without close supervision

  • Demonstrated ability in problem solving

  • CMMS experience desired

Additional Information:

  • Position supports a 24/7 operation and is expected to be flexible in maintaining availability for support in decision making and issue resolution as necessary to operate the facility.

  • Must be willing to work overtime during peak periods (shutdowns, etc.)

  • Must be willing to carry a cell phone and respond to off-hour emergencies when necessary.

  • Some allergens are present in the parenteral plant. Mobility requirements and exposure to allergens should be considered when applying for this position

  • Minimal travel required.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.