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Lilly Clean Utilities Technician in Concord, North Carolina

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

For 140 years, Lilly has manufactured medicines that improve people’s lives around the world. We produce our medicines using some of the most sophisticated manufacturing technologies and rigorous quality standards. Lilly Manufacturing strives for excellence in its process, standards, procedures and behaviors to develop medicines with safety first and quality always.


The focus of the Clean Utilities Technician is to support the manufacturing process through involvement with start-up, operation, monitoring, maintaining and shutdown of clean utility systems and equipment within Clean Utility mechanical rooms.

The Clean Utilities Technician is expected to understand the needs and requirements of the customer (Operations); must be able to work effectively with customers, handle customer questions with tact and understanding while displaying good customer service.

Key Objectives/Deliverables:

  • This role is expected to improve equipment uptime, line efficiency, and increase overall equipment effectiveness in a production environment by condition monitoring, troubleshooting, and assisting in engineering changes.

  • Must possess a good mechanical aptitude to troubleshoot and repair equipment while, following departmental rules and regulations.

  • Must be willing to work with safety as a primary focus and abide by applicable safety procedures and practices.

  • Performing preventative and predictive maintenance on related clean utilities and systems that support manufacturing.

  • Maintaining water rooms and related equipment such as pumps, motors, Water for Injection (WFI) stills, Clean Steam Generators and related piping.

  • Performing activities such as troubleshooting, hands on repairs on all related clean utility equipment and systems, and WFI point of use flushing.

  • Maintaining documents and records on all validated equipment and systems.

  • Collaborating with other departments and contractors on scheduling repairs and maintenance of clean utility systems.

  • Communicating with management regarding change documentation as necessary.

  • Following current Good Manufacturing Practices (cGMPs) and Good Business Practices.

  • Communicating and coordinating with each department and within Facilities Management when planned and unplanned work events occur.

Basic Qualifications:

  • High school diploma/GED

  • Minimum 2 Years of related experience

  • Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position

  • Must satisfy background check and drug screening requirements.

Additional Skills/Preferences:

  • Must be able to speak, read and write English at a sufficient level to communicate technical and business information effectively.

  • Must be able to effectively use business software programs, such as, Maximo, Microsoft Outlook, Microsoft Office Suite and other required software programs.

  • Must be able to effectively work in a team environment.

  • Physical considerations include the ability to work with or around equipment, climb ladders and stairs and use PPE (Personal Protective Equipment). He/she may be exposed to harsh weather conditions as part of the job.

  • Good, all-around hands-on experience with repair of equipment.

  • Use basic trouble shooting equipment such as multi-meters, calipers ect.

Additional Information:

  • Overtime may be required during shutdowns, emergency situations, or periods of heavy workloads.

  • The Clean Utilities Technician will work in and around potentially dangerous and hazardous equipment, powders, liquids and gases. Safety is paramount for this position.

  • Day shift role. Will transition to a day shift 12-hr 2-2-3 schedule in the future

Quick Benefits Overview:

  • Medical, Dental, Vision, Prescription benefits are effective on your first day of employment

  • Paid vacation- starting annually at 120 hours (prorated based on start date)

  • Shift Bonus for Weekend hours

  • Sign-on bonus

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.