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Lilly Sr Director – Operations (Device Assembly and Packaging) in Concord, North Carolina

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Position Description:

The Device Assembly and Packaging (DAP) Operations Sr Director is responsible to provide leadership to DAP Operations and cross functional leadership to the DAP Flow Team for the Lilly Concord site. The Operations Director will establish the operational organization and readiness agenda in alignment with the business and strategic plan. The Senior Director – DAP is a key member of Concord Site Lead Team ensuring safety, quality, and operational excellence.

Key Objectives/Deliverables:

  • Provide Health, Safety and Environmental (HSE) and Quality leadership for the DAP operational and flow team.

  • Support Site Leadership to build a diverse and capable site organization based in engineering first principles and operational excellence. Talent management, development, and retention within the Concord organization (and beyond).

  • Provide operational technical leadership and develop objectives to deliver Business and Strategic Plan Goals as it relates to safety, quality, and equipment/process effectiveness and efficiency.

  • Represent operational capabilities beyond the Lilly Concord site (e.g. other Lilly sites and global functional groups).

  • Partner with Technical Services, Quality and Engineering leadership to deliver operational results.

  • Actively engage team and deliver significant capital and technological projects.

  • Deliver equipment, lines, and supporting systems through user requirements, design, build, verification, qualification, validation, and subsequent operation.

  • Develop local processes and procedures for the operational function.

  • Ensure practice matches procedure.

  • Ensure the functions are aligned and driven to meet production throughput goals including daily operation of the manufacturing lines, deviation and change management, variability reduction, and equipment/system reliability.

  • Champion continuous improvement.

  • Develop and maintain metrics to measure performance against business objectives and make necessary changes to improve performance.

  • Participate in the development and implementation of strategies associated with the area sponsoring or supporting the following initiatives: Continuous Improvement, Root Cause Analysis (RCA), and Failure Modes Effect Analysis (FMEA).

  • This role has direct interaction with Regulatory Agencies during site inspections.

  • Understand and influence the manufacturing control strategy for device assembly, and packaging.

Requirements (Education, Experience, Training):

  • Bachelor's Degree in Engineering, a Life Science, or Business/Operations

  • At least 10 years of experience at a manufacturing site

  • At least 5 years of previous management or leadership experience including leading or working effectively with a cross functional group

Preferred attributes but not required:

  • Front line experience in device assembly and or packaging operations

  • Solid understanding of basic requirements of regulatory agencies

  • Previous facility or area start up experience

  • Previous experience in operations and engineering

  • Previous experience with highly automated equipment

  • Previous experience with combination products, device assembly, pharmaceutical packaging, drug product formulation and filling in aseptic environment

  • Previous equipment qualification and process validation experience

  • Previous experience with Manufacturing Execution Systems and electronic batch release.

  • Previous experience with Automated Storage and Retrieval System (ASRS) Warehouses or AGVs

  • Previous experience with deviation and change management systems including Trackwise

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

As a condition of employment with Eli Lilly and Company and its subsidiaries in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company (subject to applicable law).


At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people.​ We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!