Lilly Associate - Recruitment & Retention (Delivery) in Cork, Ireland
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
The Global Business Solutions (GBS) Center at Cork was established in July 2010 to provide financial shared services such as Order to Cash, Purchase to Pay, and General Accounting and Global Travel and Meeting services. Since then, the scope of GBS Cork has expanded outside of Finance and into other Business Service functions, Customer Meeting Services, Global HR Data Management and Medical Information and Clinical Trials support services.
Lilly enjoys a strong reputation for quality and focus on employee development. We make it our mission to attract the best and we always look at alternative ways to provide opportunities for our people to excel, grow and build a meaningful career.
The Clinical Services, Supplies & Capabilities (CSSC) organization is responsible for strategically planning and supplying materials, trial support services and innovative capabilities to support the execution of clinical trials globally for all business units across all phases of development. This group is within the Clinical Capabilities organization and partners across functions within the Clinical Design, Delivery and Analytics (CDDA) and Product Research and Development (PRD) to influence trial design and provide solutions to operationalize these trials and enable asset strategies across the portfolio.
The role of Recruitment and Retention Delivery Associate within the Clinical Services and Capabilities group will serve as a business associate enabling the delivery and implementation of the Recruitment and Retention strategy within Lilly’s clinical research trials. This role will be responsible for delivery of Recruitment and Retention innovations across the portfolio of trials. The Recruitment and Retention Delivery Associate is responsible for collaborating across functional areas within clinical development and directly with study teams to deliver ongoing support.
This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervision regarding your actual job responsibilities and any related duties that may be required for the position.
Support the operational delivery of the Recruitment and Retention strategy:
Collaborate with cross functional teams to monitor projects in real time.
Manage daily issues, track trends, collaborate on solutions. Resolve issues that arise, following through to resolution.
Manage project deliverables post go-live and ensure ongoing project communication including the conduct and/or coordination of study team etc.
Track and compile data related to the delivery and implementation of the Recruitment and Retention strategy, including recruitment and retention budget, vendor and/or technology reporting and metrics.
Contribute to a culture of teamwork and shared learning
Partner and/or strengthen relationships with and across the clinical development functional area and asset teams to identify best practices and standardized approaches to processes.
Actively participate in shared learnings across the team
Collaborate with study team and sites to facilitate a good patient experience and to enable optimized strategy delivery.
Assume responsibility for own deliverables
Develop knowledge and skillset of clinical trials and the recruitment and retention space to support the overarching strategy.
Support continuous improvement
Work consistently to develop best practices. Embrace and support quality improvement initiatives to be shared cross functionally.
Develop training materials and job aides for areas of focus.
Minimum Qualification Requirements
Degree in Life Sciences, Pharma, Clinical or similar desired
1 or more years of Project Management/ Coordinator experience desired
1 or more years of Clinical Research experience desired
Experience in leadership and organisational change management influence at all levels
Demonstrated to influence without authority
Proven strength to communicate clearly and succinctly with all audiences and forums through exemplary oral and written communication skills.
Demonstrated experience in managing pressure and conflicting demands with multiple customer groups
Demonstrated strength to build effective networks across functions, organisations, job levels and geographies.
Demonstrated Strong interpersonal skills and the ability to be flexible in varying environments and with multiple customer groups
Self-motivated professional with excellent customer service and strong working/team building relationship skills.
Experience in working successfully across cultures and time zones
Demonstrated experience in data analysis and interpretation.
Strong Cognitive abilities including verbal reasoning, attention to detail and critical thinking
Demonstrated high-level end-user computer skills (e.g., word processing, tables and graphics, spreadsheets, presentation and templates).
Other Information/Additional Preferences
Strong communication skills and interpersonal skills with demonstrated ability to work in and across teams and achieve results through others.
Demonstrated organizational and critical thinking skills
Ability to multitask and prioritize
Attention to detail
Vendor relationship management skills
Flexibility (start / finish time daily)
Open to potential evening shift work (Mon-Fri only)
Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( LillyRecruitingCompliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.