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Lilly Clinical Trial Capabilities - Manager Operations in Cork, Ireland

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

About us

At Lilly, we make a difference for people the world over by discovering, developing and delivering medicines that help people live longer, healthier and more active lives. Central to all that we do are our talented and motivated professionals. Today more than 500 are based at our Global Business Solutions centre in Little Island, Cork. There we boast a vibrant workforce made up of over 35 nationalities, speaking over 27 languages.

Established in 2010 to gain efficiencies in Finance GBS Cork quickly excelled in its financial mandate, allowing the Cork leadership to ask, how can we apply these processes to other areas of the business? And so the GBS we have today was born, still leading in finance, but also evolving and expanding into diverse Business Service functions.

This, along with the current physical expansion of the Little Island campus, means there has never been a more exciting time to be part of the GBS story! The new Island Hall facility will extend our overall capacity where Lilly will continue to offer a premium workspace across both buildings.

Our benefits package includes healthcare, pension and life assurance benefits, subsidised canteen, wellbeing facilities, Educational Assistance, travel subsidies, car-pooling incentives, bike to work scheme, on-site parking and much more.

At the GBS, it’s not just about what we do today, but how we can continuously improve and innovate for present and future operations.

Above all, it’s about being part of an open, welcoming and inclusive culture, one that is further enhanced by the dedication of our committees - Culture Club, Diversity & Inclusion, Sports & Social, Corporate Social Responsibility, Health Safety & Environment and Food.

“We see Cork as an integral part of our productivity agenda. If you are excited by new opportunity and new scope, you are working at the right place.” – Dave Ricks, CEO Lilly

We are excited now to add another capability to the existing GBS team. The Clinical Trial Capabilities Team will focus on clinical research and, in particular, clinical study start-up activities across the EU and other regions, e.g. Middle East, Africa and Russia. The Clinical Trial Capabilities Centre will allow us to provide an unparalleled clinical trial experience for investigators and patients and ultimately achieve Lilly’s goal of speeding innovation and bringing our medicines to patients who need them.

If you want to contribute to this goal for our patients please apply to one of our new roles today. All current open positions are permanent.

Job description

The Trial Capabilities – Manager Operations leads and manages the daily operation of the clinical trial capabilities team in support of clinical development. The Manager is accountable for ensuring accurate planning, prioritization across teams and timely execution working closely with site engagement at the affiliates and across the trial capabilities teams. The scope of the work includes activities related to investigator sites readiness; maintenance and close out ensuring country specific requirements are met. The manager is responsible for ensuring inspection readiness through a complete, accurate and readily available Trial Master File.

The manager provides leadership, direction and technical support to the Clinical Trial Capabilities assistants focusing on results and driving efficiency to achieve goals and objectives.

Key Objectives / Deliverables:

Clinical Trial Capabilities Responsibilities

  • Accountable for meeting and exceeding goals for clinical trial operations for development programs.

  • Accountable for ensuring site initiation and maintenance activities comply with local/regional requirements, data privacy requirements and Lilly quality standards.

  • Manage communications/relationships and serve as the point of contact for the trial capabilities team deliverables during site initiation, maintenance, and close out representing progress to business partners.

  • Accountable for daily prioritisation of work to meet business needs

  • Provides expertise in conducting clinical research and keeping up to date with country/regional regulatory requirements.

  • Develop and streamline processes ensuring efficiency and improved productivity as well as meeting customer requirements

  • Ensure inspection readiness through a complete, accurate and readily available Trial Master File

Organizational Leadership

  • Identify and ensure shared learning across the clinical capabilities organization and with other functional groups within the CDO

  • Build capabilities in the function through the development and improvement of processes, tools and training.

  • Enable a culture of continuous improvement to drive efficiency through process improvement, people skills, and shared learning

People Management and Development

  • Recruit, develop, and retain a scientific and operationally capable workforce skilled and knowledgeable in clinical development

  • Effectively manage an agile organization that continuously meets the needs of a changing portfolio

  • Develop an organizational culture that fosters inclusion and innovation and demonstrates judgment based decision making in clinical delivery

Qualification Requirements:

  • Bachelor’s degree preferably in a scientific or health related field, two years clinical research experience or relevant experience preferred

  • Understanding of the overall clinical development paradigm and the importance of efficient site initiation

  • Previous supervisory experience

  • Strong leadership skills and ability to influence others and lead across the business

  • Project management processes and skills

  • Appreciation of / experience in compliance-driven environment

  • Ability to learn and comply with financial and legal guidelines and policies (budget and contract)

  • Effective communication, negotiation, and problem solving skills

  • Self-management and organizational skills

  • Fluency in English is essential plus a 1 other Language capabilities highly preferred (Spanish, French, German, Dutch, Flemish, Italian, Polish, Norwegian, Romanian, Swedish, Russian, Czech/Slovak)

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( LillyRecruitingCompliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people.​ We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!

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