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Lilly CT Supply Services & Capabilities - Manager M1 in Cork, Ireland

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Position Title: Manager M1, Clinical Trial Supply Services & Capabilities

Location: Cork, Ireland

The Global Business Solutions (GBS) Center at Cork was established in July 2010 to provide financial shared services such as Order to Cash, Purchase to Pay, and General Accounting and Global Travel and Meeting services. Since then, the scope of GBS Cork has expanded outside of Finance and into other Business Service functions, Customer Meeting Services, Global HR Data Management and Medical Information and Clinical Trials support services.

Lilly enjoys a strong reputation for quality and focus on employee development. We make it our mission to attract the best and we always look at alternative ways to provide opportunities for our people to excel, grow and build a meaningful career.

The Clinical Trial Supply Services & Capabilities function is responsible for strategic planning, sourcing, and logistics for Lilly patients globally. The future of CTSS & Capabilities requires requires partnering with global clinical teams to develop innovative plans for direct sourcing of supplies and/or implementation of innovative and alternative decentralized trial capabilities (ex. mobile nursing, telehealth, site to patient, direct to patient). The CTSS & Capabilities Manager is a leader and key business partner with the global function. The Manager will provide supervision and coaching to a team of individuals supporting the CTSS & Capabilities function. They will also serve as the first line escalation point to manage the global implementation of decentralized trial capabilities, technologies, standards, operations, (timelines, budget and performance metrics) and reporting, vendor management, inspection readiness, data flow, and shared learnings.

The CTSS & Capabilities team is responsible for managing suppliers and materials logistic and global operations in support of Lilly Trials, Expanded Access Programs (EAP), Externally Sponsored Clinical Research (ESCR) that will ensure the right services and supplies are sourced and delivered on time will enable clinical trial innovation

Key Responsibilities:

  • Lead group of direct reports (10-12) including but not limited to:

  • Contribute to strategy and associated yearly objectives, metrics to measure success; leading staff toward achieving strategy and goals.

  • Recruiting and retaining appropriately qualified staff, recommending and implementing staffing decisions.

  • Management and supervision of staff including performance management, coaching, mentoring and robust development, reward and recognition.

  • Foster an environment of diversity and inclusion where staff feel comfortable speaking up and ideas are shared and openly

  • Responsible for the oversight and clear visibility in the execution and oversight, of timelines, budget, performance metrics and resource needs

  • Accountable for process improvement and proactive resolution of operational problems/challenges that arise within operational execution

  • Ensure effective shared learning across the function as well as application of shared learning and best practices.

  • Develop strong collaborative relationships with customers and leadership of areas supported as well as act as communication interface with these areas regarding activities, priorities, and customer feedback.

  • Champion commitment to quality and ensure quality of staff work products.

Educational Requirements:

  • Bachelor’s degree in a scientific or medical related field or equivalent work experience.

Experience Requirements:

  • 5+ years of experience in two or more of the following areas: Clinical trials, project management, clinical development, supply chain management

  • Demonstrated operational delivery, discipline and ability to prioritize

  • Strong business acumen (e.g., budget, monitor and control including timelines and resource needs)

  • Demonstrated knowledge of GxP (prefer either GMPs, GCPs or both)

  • Demonstrated knowledge of drug development and/or clinical development

  • Strong process orientation and customer/stakeholder focus

  • Demonstrated strong soft skills: communication (written or verbal), manages well in dynamic environment or situations

  • Demonstrated networking, interpersonal and relationship skills, with the ability to work in teams and across organizational boundaries

Language Requirements:

  • Must speak fluent English

Additional Information/Requirements:

  • Work outside of core hours may be required to support the portfolio across the globe

  • May require travel domestically and international (less than 25%)

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people.​ We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!