Lilly Global Transparency - Data Business Analyst in Cork, Ireland
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
At Lilly, we make a difference for people the world over by discovering, developing and delivering medicines that help people live longer, healthier and more active lives. Central to all that we do are our talented and motivated professionals, circa 500 of whom are based at our Global Business Solutions centre in Little Island, Cork. There we boast vibrant workforce made up of over 35 nationalities, speaking over 27 languages.
Established in 2010 to gain efficiencies in areas such as General Accounting, Purchase to Pay and Order to Cash, the GBS Cork quickly excelled in its financial mandate, allowing the Cork leadership to ask, how can we apply these processes to other areas of the business? And so the GBS we have today was born, still leading in finance, but also evolving and expanding into diverse Business Service functions including Customer Meeting Services, Global HR Data Management, Medical Information, TLAC, and more to come on stream across 2020..
This, along with the current physical expansion of the Little Island campus, means there has never been a more exciting time to be part of the GBS story! Mirroring the existing Island House building, the new Island Hall facility will extend our overall capacity to in excess of 1000 employees where Lilly will continue to offer a premium workspace across both buildings, complete with healthcare, pension and life assurance benefits, subsidised canteen, wellbeing facilities, travel subsidies, car-pooling incentives, bike to work scheme, on-site parking and much more.
At the GBS, it’s not just about what we do today, but how we can continuously improve and innovate for present and future operations. We view the development of our highly skilled workforce in much the same way and want to grow your role into an empowering and fulfilling career here at Lilly. Therefore, with the sole purpose of employee progression, weekly Manager 1:1s, a dedicated Learning & Development service and Educational Assistance schemes all await you.
Above all, it’s about being part of an open, welcoming and inclusive culture, one that is further enhanced by the dedication of our committees - Culture Club, Diversity & Inclusion, Sports & Social, Corporate Social Responsibility, Health Safety & Environment and Food.
Within GBS, the Global Transparency (GT) Team is responsible for collecting and reporting global payments and other non cash transfers of value (e.g., business meals, airline tickets, etc.) provided to Health Care Providers (HCPs) and Health Care Organizations (HCOs) by Lilly and external third parties as required to meet various legal (including US Open Payments, US state and International) and global industry trade group requirements (including Europe and Canada).
The GT Data Intelligence and Reporting group manage processes from data collection through report generation to ensure the timely, complete and accurate delivery of all required reporting. The primary geographic area of focus for this role will be US/ Europe. Although the focus of this role will be on US/ Europe, this individual will also serve as back-up for other geographies. The person who fills this role will lead data collection and reporting processes, drive resolution of corrections or omissions, and work with HCPs and HCOs to resolve inquiries/disputes in a manner that maximizes customer experience.
The person who fills this role will be responsible for leading data collection and reporting processes, driving resolution of corrections or omissions, and working with physicians to resolve inquiries/disputes in a manner that maximizes customer experience and meets Lilly’s transparency obligations. As new transparency requirements emerge, this individual will partner with other Lilly teams including GBS Solutions Delivery to build and execute plans to meet those requirements by leveraging Lilly’s global systems and processes.
As a key user of Lilly’s proprietary transparency data processing and report generating software, set up and manage parameters which auto-generate all global transparency data files and reports for internal and external uses.
Interact with various governmental agencies, including US Federal and Various States, to meet Lilly’s legal reporting obligations, including data submission, participating in industry round tables, and other opportunities to influence technical and process requirements and improvements.
Establish annual timelines withmilestonesforactivitiesneeded to meet all external transparency obligations. Lead cross-functional resources in meeting those timelines.
Oversee the collection and loading of transparency data from a variety of sources, partnering with various global and local teams.
Ensure relevant analytics are conducted to provide confidence that the data are complete, accurate, and timely, including coordinating data reviews by subject matter experts in each geography.
Lead or provide consultation for resolution of process or data issues which impact transparency reporting.
Submit transparency data/reports to external agencies, including facilitation of internal approval and attestation processes.
Drive processes to identify and report any corrections or omissions, including root cause analysis and corrective/preventative actions.
Lead the identification and implementation of process improvements.
Lead data quality governance processes.
Work with physicians and other health care providers to resolve inquiries or disputes, ensuring a positive customer experience.
Partner with Global Transparency IT and Solution Delivery team members to understand and prepare Lilly to meet new reporting obligations including driving potential system changes and configurationof Lilly’sproprietary transparency data processing and report generated software.
Understand all relevant data, systems, policies / procedures, and reporting requirements
Build a thorough understanding of GlobalTransparency reportingrequirements
Develop knowledge of systems and business processes to support data analysis and inquiry needs (data collection, processing & reporting).
Develop awareness of various global reporting requirements; understand possible implications to reporting environment and make recommendations for system and business changes
Manage efforts to process and analyze transparency data that support report delivery
Act as GT subject matter expert, lead development of new capabilities and support other team members and business partners
Support the processing and analysis of HCP/ HCO payment data from applicable systems and processes
Manage data inquiries from internal and external customers, and manage issue resolution
Facilitate collection, management, and analysis of data from third parties, as necessary
Develop, document, communicate, and enforce data standards, as necessary
Collaborate and influence business & IT partners to accommodate new & changing reporting requirements
Develop and maintain strong relationships / communication with global cross-functional business process and data owners (business & IT)
Partner with IT and business areas to understand data gaps and drive issues to closure; leverage partnerships to influence business process changes, where appropriate
Anticipate and understand impact of changes to sources systems on reporting capabilities, changes to reporting requirements on system needs, etc.
Provide ongoing consulting on data strategy (e.g., control design, operational processes, etc.), including potential impacts of expanding requirements
Demonstrated leadership and ability to influence peers, management, and business partners
Understanding of IT, data management, and project management principles.
Experience working with global business partners.
High degree of comfort working with IT partners and in a technical environment
Demonstrated critical thinking; ability to think broadly and strategically.
Knowledge of transparency reporting obligations, and understanding of evolving transparency landscape.
Ability toanalyzedata in order to draw conclusions.
Experience using Tableau data visualization or other similar software
Create, Promote and Maintain Operational Excellence
Actively work in partnership with various cross-functional stakeholders (internally & externally) to maintain effective relationships and ensuring efficient and compliant processes.
Ensure the culture of compliance is reinforced continuously within the team.
Continuously look for and or lead where possible continuous improvement initiatives including standardization and/or re-engineering of processes and controls.
Drive for results and ensure best practices are in place to achieve highest standards within daily operations.
Drive cross-functional projects where opportunity arises.
Demonstrate excellent project management abilities and strong understanding of financial systems.
Support organizational changes.
Analyseand translate data into key strategic inputs and insights to drive decision making.
Proven ability to work on high level value-add ad hoc projects while continuing to achieve routine goals
Experience in MS Office
- Bachelor’s Degree
*Travel Percentage – Up to 10% international travel may be required
Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( LillyRecruitingCompliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people. We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!