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Lilly TPRM Technology Analyst in Cork, Ireland

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Company Overview

At Lilly, we make a difference for people the world over by discovering, developing and delivering medicines that help people live longer, healthier and more active lives. Central to all that we do are our talented and motivated professionals, circa 850 of whom are based at our Global Business Solutions centre in Little Island, Cork. There we boast vibrant workforce made up of over 44 nationalities.

Established in 2010 to gain efficiencies in areas such as General Accounting, Purchase to Pay and Order to Cash, the GBS Cork quickly excelled in its financial mandate, allowing the Cork leadership to ask, how can we apply these processes to other areas of the business. And so, the GBS we have today was born, still leading in finance, but also evolving and expanding into diverse Business Service functions including Customer Meeting Services, Global HR Data Management, Medical Information, Procurement, Trial Capabilities, Global Scientific Communications and more to come on stream through 2021.

Lilly works with an extensive network of third party organizations to perform a vast range of activities across the enterprise. Known internal risks that impact Lilly such as privacy, information security, compliance, pricing, IT, etc. are amplified or compounded with the use of third parties. Today, third party oversight is decentralized at Lilly. There are many functions working with third parties in some capacity including, but not limited to: Procurement, Third Party Management Organizations (TPMOs), Risk Domain Partners including Audit/Assessment Teams.

The TPRM organization is implementing a holistic Working with Third Parties (WwTP) program to support consistent, efficient, and effective decision making and determining potential inherent risk. The central team’s scope encompasses priority business and risk areas across all stages of the third party collaboration lifecycle.

Successful execution of this strategy will reduce third party risk, strengthen capabilities, drive consistency and efficiency, and reduce cost.

The scope of the TPRM hub team will include the following:

Create and maintain policies, procedures, and training to drive consistent WwTP for third party use. Liaise with Risk Domain Partners to create and maintain Risk Definitions, Tolerances, and Required Training for TPMOs, Engagement Owners, and Third Parties. Construct and own the overall WwTP Program. Own the enterprise Wwtp technology solution. Provide oversight of the WwTP initial and on-going monitoring due diligence processes. Report progress and results to Senior Leadership including, but not limited to, the CPO, the SVP of Ethics & Compliance, and the Compliance & Enterprise Risk Management Committee (CERMC).

Role

  • The Technology Analyst assists the Risk Management Lead with the ongoing maintenance of the Aravo system based on customer business processes and objectives.

  • The Technology Analyst coordinates and works across various teams Aravo/IDS/TPRM Central Team, and Key Stakeholders to ensure maximum efficiency and effectiveness of the technology.

Key Objectives / Deliverables:

  • Build effective relationships with TPRM Hub, GBS and IDS to develop and execute on WwTP tool roadmap to meet short- and long-term objectives.

  • Serve as a single point of contact for WwTP tool inquiries.

  • Manage the portfolio of incoming operations and enhancement work, through ruthless prioritization of each request whilst partnering with TPRM Hub Team and extended IDS team to manage and drive the change in the system per Lilly quality policies.

  • Own and drive day-to-day implementation on how WwTP program uses the tool.

  • Own and maintain documentation requirements and adhere to process for WwTP Tool usage and validation, (e.g. change control, technical requirements, validation documents, MyAccess, access roster reviews, etc) including partnering with IDS and the TPRM Hub to clearly document and convert the business requirements to functional and technical documents.

  • Assist with the implementation of tool changes / enhancements by conducting system testing including the development of test scripts and executing against those scripts and or facilitating additional testing as required.

  • Conduct regression testing as required for required changes.

  • Conduct a review of WwTP release notes to drive proactive actions and communications to the broader TPRM team.

  • Develop and maintain strong tracking and prioritization mechanisms using Jira.

  • Partner with TPRM Hub to continuously improve governance and communication strategy to enable transparent, open, and effective communication across stakeholders in the WwTP process.

  • Anticipate, understand, and communicate the implications of technical decisions on the business, applications, and project timelines and influence decisions accordingly.

  • Contribute to the planning, development and execution of project plans while proactively identifying potential issues and implementing mitigation strategies

  • Support system owner with appropriate input as owner develops and provides end user training as needed.

Basic Qualifications:

  • Bachelor’s degree in technical, scientific, or business disciplines

  • 1+ years professional experience, including IT related experience with portfolio management, solution delivery and /or service delivery

Additional Skills / Preferences:

  • Demonstrated strong customer interaction skills

  • Demonstrated ability to think creatively about complex business problems and resolve these through new approaches

  • Strong strategic thinking and problem-solving skills with quick learning capabilities

  • Ability to be a flexible team player with the highest ethical and business standards

  • Strong verbal and written communications skills

  • Ability to work independently and resolve issues

  • Strong problem solving and root cause identification skills

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( LillyRecruitingCompliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people.​ We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!

#WeAreLilly

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