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Lilly Associate Director - QA Packaging in Durham, North Carolina

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Associate Director - Quality Assurance (QA) Packaging is responsible for the staffing, training, and leadership of the quality assurance group supporting the project/expansion delivery, process development, operational readiness, start up, and validation of the packaging processes in the Device Assembly and Packaging (DAP) production area at Lilly RTP. The Associate Director will help build a strong quality culture and lead the QA team for oversight and support of the ongoing operation as well as site inspection readiness and execution.

Responsibilities:

  • Supporting the site to ensure a safe work environment including supporting and leading safety efforts for team

  • Build a diverse and capable site organization to support quality oversight, and ensure compliance with area procedures and controls for labeling and packaging operations

  • Foster a strong quality culture including maintaining open communications and promoting teamwork and employee participation in the work group

  • Demonstrated administrative leadership of a diverse team including performance management and personnel development.

  • Ability to utilize team through active engagement and delegation to achieve results through others and deliver according to plan.

  • Ability to manage multiple priorities in a fast-paced environment and deliver in accordance with established due dates.

  • Ability to demonstrate flexibility with quick response as priorities change or issues arise.

  • Support the development of the overall site operational readiness plan including establishment and reinforcement of quality processes and approval of operational procedures

  • Work cross-functionally with the area process teams/flow team for metrics reviews, operational support, and issue / deviation management

  • Review and approve GMP documentation including qualification/validation protocols and reports, procedures, deviations, technical reports, change controls, etc.

  • Partner with Associate Director for Device Assembly to set cohesive QA organization and operation to support DAP.

  • Partner with production and design organization to ensure 24/7 Quality oversight and support

  • Engage and support Operational Excellence initiatives in DAP for monitoring performance and continuously improving the operation.

  • Network with global and other DAP sites to understand best practices, share knowledge, and participate in tactical and strategic business planning

  • Support the Site Quality Leader in the development of the site organization, creation of the Quality Management System implementation plan, and execution of site quality operations in DAP

  • Active communication on project and production status.

  • Define, lead and/or support inspection readiness activities for operations and interact with Regulatory agencies during inspections

Basic Requirements:

  • Bachelor's degree in a science, engineering, computer, pharmaceutical related field of study

  • 7 years of experience working in the pharmaceutical industry in QA/QC roles

Additional Skills/Preferences:

  • Previous facility or area start up experience

  • Previous equipment qualification and process validation experience

  • Previous experience with SAP or other inventory management systems

  • Previous experience with highly automated combination products, packaging, and warehouse operations

  • Previous experience with Manufacturing Execution Systems and electronic batch release

  • Previous experience with automated material movement (central palletizing operation, automated warehousing)

  • CQM, CQE, or CQA certification from the American Society for Quality (ASQ)

  • Previous experience with deviation and change management systems including Trackwise and Veeva

  • Previous management or leadership experience including leading or working effectively with a cross functional group

  • Strong knowledge of Quality Management Systems and applicable regulatory requirements

  • Previous experience directly supporting a pharmaceutical manufacturing operation

  • Excellent interpersonal, written, and oral communication skills

  • Strong technical aptitude and ability to train and mentor others

Additional Information:

  • Ability to work 8-hour days – Monday through Friday

  • Ability to work overtime and weekends as required to support the 24/7 production floor operation

  • Ability to travel up to 10% to Indianapolis, IN for meetings and coordination with global regulatory organizations

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

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