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Lilly Sr Manager Manufacturing Support in Durham, North Carolina

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

The Senior Manager for Manufacturing Support in the Parenteral Building is responsible for the staffing, training, and leadership of the operations group supporting operational readiness through the commissioning and qualification phase as well as continued leadership through commercial operations. They are expected to lead by example and provide coaching to cross functionally in the areas of safety, quality, operational execution, sterility assurance, and continuous improvement. The Senior Manager is also responsible for leading their respective process team per Lilly’s Manufacturing Standards for Operational Excellence.

Senior Manager will report into the Material Prep and Formulation Director and will be responsible for the leadership of four supervisors managing four 12 hour shift rotations. The team will be responsible for management of material preparation and material movement.

Key Objectives

  • Support Site Leadership to build a diverse and capable site organization by delivering area operational procedures, quality processes and controls for the Parenteral manufacturing area.

  • Senior Manager is responsible for a work force of approximately 40 – 70 individuals on various shifts, with multiple shift supervisors reporting directly to them.

  • Ensure consistency of operations across shifts through active engagement on the shop floor and through Gemba walks and Practice vs. Procedure evaluations.

  • Provide leadership and develop objectives to deliver Business Plan Goals as it relates to production volumes, financial, safety, quality, stewardship, and people.

  • Maintain metrics to measure performance against business objectives and make necessary changes to improve performance.

  • Participates in the development and implementation of strategies associated with the area sponsoring or supporting the following initiatives: Continuous Improvement, Root Cause Analysis (RCA), Failure Modes Effect Analysis (FMEA), Operational Standards for Supply Chain Excellence (OSSCE).

  • Lead/conduct area deviation and corrective action discussions with a cross-functional team from Engineering, Maintenance, Technical Services / Manufacturing Sciences (TS/MS), Quality, and Health, Safety, and Environmental (HSE) functional groups

  • The Manager functions as a primary contact for other areas such as Production Planning, HR, Quality Assurance, Engineering and Environmental/Safety issues.

  • Present operations investigations and procedures to Regulatory Agencies and act as a Subject Matter Expert (SME) for audit tours and discussions.

  • Senior Manager is responsible for leading the Operations Process Team, a cross functional group charged with making medicine, continuous improvement, and site support.

  • Understand and influence the manufacturing control strategy for their area.

  • Represent their Operations Process Team on the Plant Flow Team.

Basic Requirements:

  • Bachelor's degree in a science, engineering, or pharmaceutical related field of study.

  • At least 3 years working in a manufacturing environment.

  • At least 1 year working in the parenteral manufacturing environment with Grade C classified spaces or higher.

  • Previous management or leadership experience including leading or working effectively with a cross functional group.

Additional Skills/Preferences:

  • Previous experience in facility/area start-up environments

  • Previous experience with Manufacturing Execution Systems and electronic batch release.

  • Experience with root cause analysis, technical writing / authoring investigations

  • Knowledge of lean manufacturing principles

  • Solid understanding of basic requirements of regulatory agencies such as the FDA or EMEA.

  • Excellent interpersonal, written, and oral communication skills.

  • Strong technical aptitude and ability to mentor others.

Additional Information:

  • Ability to wear safety equipment (safety glasses, safety shoes, protective gloves etc.)

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.