Lilly Jobs

Job Information

Lilly Business Integrator - IT in Marketing in Indianapolis, Indiana

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview:

Global Shared Services IDS is accountable for commercial and customer engagement platforms, services and capabilities that span all Business Units and geographies. The areas supported include Global Master Data, Global Customer Operations, Global Medical Affairs, Global PRA, Global Market Research, Global Patient Outcomes & Real-World Evidence, Transformation, Enterprise HealthCare Provider Engagement as well as the regional Marketing Operations, Commercial Operations, Omnichannel Hubs and PRA organizations.

Information Technology-Business Integration in Marketing requires an increasingly digital competency. The need to apply technology so that the business can better understand our customer needs and insights, as well as the requirement to increase productivity and efficiency is growing and becoming more sophisticated by the day. The area is continuously evolving-new products in the marketplace, new platforms, improvements to existing platforms, new data to report and new ways of operating.

Position Brand description:

This role will have special focus on the Lilly Market Research technology capabilities through the opportunity to support & integrate with other teams, having direct accountabilities for global market research applications, platforms & solutions deployment and adoption.

The purpose of this role is to solve business problems and improve business processes by identifying and ensuring the most appropriate solutions are deployed.

This role has a direct impact on customer experience and is a key strategic enabler to the commercialization of products across the world.

Lilly - Job details:

  • IDS account management/business integration for business area

  • Evaluate and leverage current technology investments to ensure efficiency and scalability

  • Partner with other organization to manage special projects

  • Author business cases, validation documentation and cost/benefit analysis to ensure capability is competitive, compliant and effective

  • Analyze existing processes and participate in reengineering efforts

  • Lead the definition and gathering of requirements & propose changes to existing services, systems and capabilities for the business area

  • Creates and contributes to the development of the OCM plan

  • Evaluates the application lifecycle against the solution architecture roadmap and executes appropriate retirement/replacement.

  • Serves as the business integrator between business partners & other IDS organizations (EI& P, etc…)

  • Participate in applying SAFE agile framework across the team

  • Contribute to ensure effective operations for both delivery and support of Assets in the area & ensure operational excellence

  • Accountable for vendor management services provided by TCS for the area

Basic Qualifications

  • Bachelor´s degree

  • At least 2 years of previous experience working in information technology

Additional Skills/Preferences

  • Experience working directly with business partners & engaging business stakeholders

  • Proactive mindset that can solve issues and involve stakeholders as needed

  • Ability to understand business requirements and effectively translate business needs and process into technical terms, and vice versa

  • Strong learning agility

  • Strong self-management skills and ability to work in ambiguity

  • Experience successfully delivering IDS projects

  • Experience managing global platforms and systems

  • Broad technical & business relationship skills and acumen

  • Experience in BU IDS

  • Experience in pharmaceutical industry with knowledge of Lilly Quality Practice (LQP’s)

  • Experience working across multiple customer groups

  • Experience in fast pace problem management

  • Basic understanding of technical terminology and products (Power BI, Oracle, BPM , sales force repositories, Azure B2B, Watson explorer etc…)

  • Vendor Management experience

  • Strong verbal and written communication skills with high attention to detail

  • Demonstrate ability to work in a dynamic, constantly evolving environment

  • Demonstrated ability to influence without authority, including at senior levels, and successfully lead large, complex cross-functional projects

  • Experience translating complex, ambiguous concepts into actionable plans

  • Strong networking, interpersonal, and relationship building skills


Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

As a condition of employment with Eli Lilly and Company in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide valid proof of vaccination to the company.

At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people.​ We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!