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Lilly Business Integrator – IT Manufacturing and Quality in Indianapolis, Indiana

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Lilly’s Purpose

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing, and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism. Lilly is entering an exciting period of growth, and we are committed to delivering innovative medicines to patients around the world. Lilly is investing around the world to create new state-of-the-art manufacturing site’s and continue expanding our existing facilities to created capacity required to continue with our mission. The brand-new facilities will utilize the latest technology, advanced highly integrated and automated manufacturing systems, and have a focus on minimizing the impact to our environment.

The Manufacturing and Quality (M&Q) IT team at the Indianapolis Parenteral Manufacturing site is actively looking for a business integrator to focus on Digital Transformation. Are you passionate about manufacturing excellence and applying technology to make reliable and life-saving medicines? If so, bring YOUR skills and talents to Lilly where you’ll have the chance to create an impact on the lives of patients with “Safety First and Quality Always”.

About the Organization

Lilly IT builds and maintains capabilities using groundbreaking technologies like most prominent tech companies. What differentiates Lilly IT is that we create new possibilities through tech to advance our purpose – creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business.

The Manufacturing and Quality Tech team leverages technology and analytics to transform and scale manufacturing to the digital plant of the future and support manufacturing operational excellence and productivity. This team helps produce medicines using machine learning and robotic capabilities with some of the most sophisticated manufacturing technologies and rigorous quality standards.

What You’ll Be Doing

You will work as a business integrator in a growing organization to help design and develop new solutions to our manufacturing execution challenges in an industry that is every-changing with higher quality and regulatory expectations. This role will tackle business problems and improve business processes by identifying and ensuring the most appropriate solutions are deployed. This role will have a critical part in the digital transformation for Indy Parenteral developing and implementing new capabilities to the manufacturing site while continuing to enhance and apply existing capabilities.

You will identify key areas of opportunity where digital transformation can be a lever to improve supply resiliency, increase agility and flexibility in operations, and reduce risk. Specific areas of emphasis are Analytics and Data Science, Wearable Technologies, Paperless, AI, Digital Upskilling, Digital Workforce, and IT/OT. You will interface with site process and flow teams, Tech at Lilly leadership, global MQ Tech at Lilly functional teams, and the broader Tech at Lilly community at a project, application, or program level, and will help with the support of existing solutions.

How You’ll Succeed

  • You will engage with the business and Tech at Lilly leadership to identify and drive opportunities to deliver business value.

  • With a high level of curiosity, you will lead and understand business requirements and bring business process subject matter expertise to build/apply solutions.

  • You will interface with manufacturing site process and flow teams, Tech at Lilly leadership, global MQ Tech at Lilly functional teams, and the broader Tech at Lilly community at a project, application, or program level.

  • You will be responsible for helping with business cases to bring on new services or change existing services while also negotiating clear service levels to meet business availability expectations.

  • Jointly with cross-functional teams, you will contribute to or coordinate the development of technical solutions.

  • You will lead the definition and gathering of requirements.

  • You will create and/or contribute to the development of organizational change management plans to support digital transformation initiatives.

  • You will assist in measuring the value our solutions bring to the business.

  • You will support client acceptance testing and define criteria.

  • You will assist in setting up and facilitating program-level governance at the site for implementations.

  • You will identify external companies to partner with and to accelerate delivery.

  • You will be responsible for building quality and data integrity into solutions through awareness and knowledge of regulatory, legal, or quality requirements impacting the business area.

  • Through curiosity and initiative, stay abreast of latest technology standards and trends.

  • You will ensure that incident, problem, configuration, and change/release management are all done with alignment and understanding of business need.

  • By applying influence and organizational skills, you will have an opportunity to lead program implementations and be a point of contact to site for global implementations.

  • You will support local solutions as a business integrator partnering with system owner and custodians.

  • You will conduct benchmarking internally and externally, if required.

What You Should Bring

  • Strong problem-solving skills, analytical, & process improvement skills

  • Excellent communication and interpersonal skills to build relationships and articulate complex technical concepts

  • Adaptability and flexibility to work in a fast-paced, dynamic environment and manage multiple tasks simultaneously

  • Demonstrated curiosity for continuous learning

  • Customer and team oriented

  • Experience leading project implementations

  • Organization skills and self-motivated

Your Basic Qualifications

  • Bachelor’s degree in Software Engineering, Computer Science, Computer Engineering, or a related field

  • Minimum 1-3 years of IT experience, software engineering, and/or digital capabilities

Additional Preferences:

  • Experience supporting/developing IT applications/solutions

  • Knowledge of manufacturing operations, Manufacturing Execution Systems (MES) experience, or Pharmaceutical Industry experience

  • Experience working in a GXP, regulated environment

  • Knowledge of Computer System Validation

Additional Information:

  • Position based in Indianapolis, Indiana

  • 8-hour days, possible after-hour support

  • On site presence minimum 4 days a week

  • Occasional travel may be required.

  • Must maintain a safe work environment, working safely and accountable for supporting all health and safety corporate and site goals.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.