Lilly Consultant, Marketing Learning and Development in Indianapolis, Indiana
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
The Consultant, Marketing Learning and Development provides strategic direction for L&D related projects and capabilities within the Lilly Marketing Institute Commercial Learning Services organization. Specifically, this role is responsible for innovation, governance, and transformation related training for an assigned team. This role will be responsible for the initial development and ongoing training as it relates to Marketing initiatives, capabilities, process, and implementation of Lilly Sales and Marketing work.
Cross-functional collaboration and consulting with key business partners, Lilly Capability Center India (LCCI), Lilly vendors, sales and marketing team members and reviewers is required to ensure alignment between the learning strategy and implementation needs.
Lead a portfolio of projects to ensure the on-time, on-budget creation of deliverables that meet quality standards, follow instructional design principles, and meet the needs of the business and learner
Consult with key business partners to leverage core-learning initiatives aligned to business needs. These initiatives will inform short and long-range training plans
Leverage LMI learning strategy and adult learning principles to scope, design, and implement training as needed to support all functions
Experienced in the use of agile methodology (rapid pace and evolving content development)
Conduct needs assessments to balance learner needs with business priorities
Design and develop interactive eLearning, workshop materials, including the proper training of facilitators
Create and maintain a communication strategy to monitor progress for all programs with key stakeholders
Influence learning organization through knowledge gained from relationships with internal and external customers and partners
Ensure that work leads to qualified and ready employees
Responsible for partnering with training administration for proper training assignment for employees
Create clear project charters, statements of work and/or design documents/templates that lead to actionable work orders for learning projects
Work with partners to create and/or update learning
Effectively plan and prioritize work while making trade-offs for maximum impact
Establish and oversee program budget
Monitor and consistently communicate project / portfolio status to key business partners
Anticipate and resolve project/program issues; escalate as appropriate
Create, review, and oversee execution of implementation and communication plans
Ensure that appropriate reviews and approvals are gained prior to distribution
Evaluate effectiveness of learning interventions and share with key stakeholders
Stay abreast of learning solutions and Lilly learning platforms to guide business partners to the most effective learning methods, solutions and outcomes
Design qualification approach based on business requirements
Partner for effective timely implementation of learning interventions, considering
Engagement and Prioritization:
Represents and serves as liaison between LMI / LMI CLS and our business partners.
Responds to all inquiries and contacts in a timely and professional manner
Respects and takes advantage of people’s expertise and work experience in a way that encourages collaboration, innovation and commitment to common vision
Defines what is and what is not important; makes the necessary tradeoffs in order to maintain focus on accomplishing the goal
Ensures alignment between the goals of the business, and key stakeholders
Creates a safe environment where all team members feel they can share their unique opinions and ideas (Team Lilly)
Decides and acts promptly, using good judgment and anticipates / removes obstacles that get in the way of progress
Supports efforts to implement processes and technologies to maximize efficiency and effectiveness and to deliver excellence in quality standards
Appropriately challenge business leaders to use learning as a strategic lever
Utilize expertise to influence governance and leadership to adopt varying viewpoints when necessary to make the most appropriate learning decisions
Collect business partner and end learner feedback to surface opportunities for improvement, improve processes as appropriate
Participates and supports transformational activities as determined
M.S. in Instructional Systems Technology, Performance Technology, Adult Learning or related experience/education/certification
3 years’ experience of strategic learning and development (ADDIE) and consultation within a learning and development function
2 years’ experience leading and/or designing and delivering/facilitating learning solutions across multiple platforms (virtual, F2F, webcast, teleconference, etc.)
Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position
Experienced performance consulting with business partners
Demonstrated ability in communication, conflict resolution, judgment and managing ambiguity for effective results in complex situations
Experience in the use of agile methodology (rapid pace and evolving content development)Ability and willingness to challenge business leadership regarding ways to use learning interventions to meet business requirements most effectively
Demonstrated ability to operate broadly and at a high level, while maintaining strong attention to detail
Experience with learning and development business processes
Passion and ability to collaborate effectively with global teams virtually
Demonstrated ability in program management including responsibility and managing project budgets
Experienced in managing vendors and internal team members to deliver quality learning projects
Experience that demonstrates technical skills using/creating/trouble shooting applications/platforms including HTML, eLearning, video, virtual, SharePoint, etc.
Experience that demonstrates skills and experience creating and managing websites or SharePoint sites including problem resolution
Outcomes focus: Demonstrated bias for action and focus on results
Sales, Marketing and Medical working knowledge
Ability to effectively partner globally
Strategic thinking skills to address critical business issues
Ability to navigate complex, matrix-based organizations
Strong organizational skills
Adaptability (Learning Agility): Ability to adapt quickly to complex circumstances and situations, learn while doing, and navigate through an ambiguous situations or issues quickly.
Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( LillyRecruitingCompliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.
Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people. We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!