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Lilly Consultant, Marketing Learning and Development in Indianapolis, Indiana

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.


The Consultant, Marketing Learning and Development provides strategic direction for L&D related projects and capabilities within the Lilly Marketing Institute Commercial Learning Services organization. Specifically, this role is responsible for innovation, governance, and transformation related training for an assigned team. This role will be responsible for the initial development and ongoing training as it relates to Marketing initiatives, capabilities, process, and implementation of Lilly Sales and Marketing work.

Cross-functional collaboration and consulting with key business partners, Lilly Capability Center India (LCCI), Lilly vendors, sales and marketing team members and reviewers is required to ensure alignment between the learning strategy and implementation needs.

Key Objectives/Deliverables:

Performance Consultant:

  • Lead a portfolio of projects to ensure the on-time, on-budget creation of deliverables that meet quality standards, follow instructional design principles, and meet the needs of the business and learner

  • Consult with key business partners to leverage core-learning initiatives aligned to business needs. These initiatives will inform short and long-range training plans

  • Leverage LMI learning strategy and adult learning principles to scope, design, and implement training as needed to support all functions

  • Experienced in the use of agile methodology (rapid pace and evolving content development)

  • Conduct needs assessments to balance learner needs with business priorities

  • Design and develop interactive eLearning, workshop materials, including the proper training of facilitators

  • Create and maintain a communication strategy to monitor progress for all programs with key stakeholders

  • Influence learning organization through knowledge gained from relationships with internal and external customers and partners

  • Ensure that work leads to qualified and ready employees

  • Responsible for partnering with training administration for proper training assignment for employees

Portfolio Management:

  • Create clear project charters, statements of work and/or design documents/templates that lead to actionable work orders for learning projects

  • Work with partners to create and/or update learning

  • Effectively plan and prioritize work while making trade-offs for maximum impact

  • Establish and oversee program budget

  • Monitor and consistently communicate project / portfolio status to key business partners

  • Anticipate and resolve project/program issues; escalate as appropriate

  • Create, review, and oversee execution of implementation and communication plans

  • Ensure that appropriate reviews and approvals are gained prior to distribution

  • Evaluate effectiveness of learning interventions and share with key stakeholders

  • Stay abreast of learning solutions and Lilly learning platforms to guide business partners to the most effective learning methods, solutions and outcomes

  • Design qualification approach based on business requirements

  • Partner for effective timely implementation of learning interventions, considering

Engagement and Prioritization:

  • Represents and serves as liaison between LMI / LMI CLS and our business partners.

  • Responds to all inquiries and contacts in a timely and professional manner

  • Respects and takes advantage of people’s expertise and work experience in a way that encourages collaboration, innovation and commitment to common vision

  • Defines what is and what is not important; makes the necessary tradeoffs in order to maintain focus on accomplishing the goal

  • Ensures alignment between the goals of the business, and key stakeholders

  • Creates a safe environment where all team members feel they can share their unique opinions and ideas (Team Lilly)

  • Decides and acts promptly, using good judgment and anticipates / removes obstacles that get in the way of progress

  • Supports efforts to implement processes and technologies to maximize efficiency and effectiveness and to deliver excellence in quality standards

Client Management:

  • Appropriately challenge business leaders to use learning as a strategic lever

  • Utilize expertise to influence governance and leadership to adopt varying viewpoints when necessary to make the most appropriate learning decisions

  • Collect business partner and end learner feedback to surface opportunities for improvement, improve processes as appropriate

  • Participates and supports transformational activities as determined

Basic Qualifications:

  • Bachelor’s degree

  • M.S. in Instructional Systems Technology, Performance Technology, Adult Learning or related experience/education/certification

  • 3 years’ experience of strategic learning and development (ADDIE) and consultation within a learning and development function

  • 2 years’ experience leading and/or designing and delivering/facilitating learning solutions across multiple platforms (virtual, F2F, webcast, teleconference, etc.)

  • Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position

Additional Skills/Preferences

  • Experienced performance consulting with business partners

  • Demonstrated ability in communication, conflict resolution, judgment and managing ambiguity for effective results in complex situations

  • Experience in the use of agile methodology (rapid pace and evolving content development)Ability and willingness to challenge business leadership regarding ways to use learning interventions to meet business requirements most effectively

  • Demonstrated ability to operate broadly and at a high level, while maintaining strong attention to detail

  • Experience with learning and development business processes

  • Passion and ability to collaborate effectively with global teams virtually

  • Demonstrated ability in program management including responsibility and managing project budgets

  • Experienced in managing vendors and internal team members to deliver quality learning projects

  • Experience that demonstrates technical skills using/creating/trouble shooting applications/platforms including HTML, eLearning, video, virtual, SharePoint, etc.

  • Experience that demonstrates skills and experience creating and managing websites or SharePoint sites including problem resolution

  • Outcomes focus: Demonstrated bias for action and focus on results

  • Sales, Marketing and Medical working knowledge

  • Ability to effectively partner globally

  • Strategic thinking skills to address critical business issues

  • Ability to navigate complex, matrix-based organizations

  • Strong organizational skills

  • Adaptability (Learning Agility): Ability to adapt quickly to complex circumstances and situations, learn while doing, and navigate through an ambiguous situations or issues quickly.

Additional Information

Travel Percentage


Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people.​ We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!