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Lilly IT Analyst - Manufacturing and Quality in Indianapolis, Indiana

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism


The Global Engineering & HSE IDS organization delivers and maintains applications that support our Facilities, Utilities, Maintenance, and Engineering (FUME) Business Partners. The team works in partnership with site and global representatives from these organizations to define business needs and provide solutions.

The MQ IDS Analyst – ENG is an integral part of delivering, maintaining, and supporting computer systems. The Analyst participates in the execution of the MQ IDS roadmap for Global Engineering, works with business partners to optimize the use of existing solutions, and maintains those solutions in a state of regulatory compliance. The Analyst will work as part of a team that includes the MQ IDS Service Delivery Lead, Business Process Architect, Support Team, Solution Suppliers, and Business Partners.

Role and Responsibilities

For those computer systems for which the Analyst is designated:

  • Fully integrate computer systems validation principles into daily work and ensure system is appropriately validated

  • Manage and document impact of all upgrades and patches

  • Ensure system upgrades and deployments are communicated and executed effectively

  • Influence solution providers and business partners in development and delivery of new solutions and upgrades

  • Develop deep understanding of business processes supported by the computer systems

  • Ensure that incident, problem, configuration, and change/release management are all done with alignment and understanding of business need

  • Supports user acceptance testing and acceptance criteria

  • Participates in design reviews to ensure traceability of requirements

  • Work with system owners and application support personnel to identify opportunities for system improvements

  • Develop and leverage contacts throughout MQ IDS and other IDS groups to identify solutions to meet business partner’s needs, re-use and learning opportunities

  • Execute periodic reviews and other CAPAs for systems within individual area of responsibility

  • Participate in audits, inspection, and readiness activities

  • Ensures appropriate business roles are engaged in solution execution

Basic Qualifications

  • Bachelor’s degree in at least one of the following disciplines: IT/IS or Engineering or equivalent programs

Preferred Skills

  • 5-7 year experience in Manufacturing and Engineering

  • Experience supporting the IDS needs of pharma manufacturing operations

  • Knowledge of the FUME business area

  • Experience working globally across organizational levels and in a multicultural environment

  • Strong problem identification and resolution skills

  • Good communication skills

  • Excellent customer service

  • Teamwork/Interpersonal skills

  • Available to interact significantly with business partners in EST time zone

Additional Notes

Potential for travel (<5% if in Indy; 5-10% if outside of Indy)

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

As a condition of employment with Eli Lilly and Company and its subsidiaries in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company (subject to applicable law).