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Lilly IT Business Analyst - Software Product Engineering in Indianapolis, Indiana

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Come develop great software solutions to solve exciting problems to help patients!

The Software Product Engineering team is actively looking for a Business Analyst. Are you determined to deliver the best user-centered solutions? Are you interested in shaping the next generation of application development? If so, please apply.

What You’ll Be Doing

As a business analyst focused on patient engagement applications, you will be responsible for the successful delivery of those applications by facilitating the agile software development process, identifying product requirements based on stakeholder input, and identifying and implementing process improvements. These products will meet patients where they are at due to your close collaboration with our user-experience team, product owners, and other cross-functional stakeholders. You will partner with peers to influence the development process as we scale, to create an impactful operation that is responsive to both business and patient needs.

How You’ll Succeed

  • As business analyst you will gather, understand, and analyze the needs of project stakeholders; formalize the needs into a set of actionable business requirements.

  • With an approach that accepts failure, and ability to work in ambiguity, you will collaborate with the development team to translate business needs into technical requirements

  • By maximizing your understanding of the agile development methodology, you will manage the product backlog alongside the team scrum master to ensure the team is working on prioritized features in each product release

  • Using your problem-solving skills, you will evaluate the impact of proposed software changes to the software products, and create a clear path forward for the delivery team to successfully implement the changes

  • With an attention to detail and proactivity you will identify, resolve, and prevent impediments to the delivery of the software products that you support; closely collaborating with internal and external teams to ensure effective resolution of issues.

  • Using your understanding of compliance needs you will create and support the validation activities of our applications to ensure we adhere to the validation requirements of Lilly’s Quality Management System(s)

  • As a superb communicator with strong interpersonal skills, you will work and collaborate effectively on a team including with remote team members, to define, design and shape new features.

What You Should Bring

  • Demonstrated ability to write requirements in the form of user stories based on business and/or technical needs

  • Consistent track record of using Agile software development concepts to deliver software products over multiple releases

  • Ability to navigate through a software product release where new delivery processes are being defined, and new technologies are being produced

  • Familiarity with working in a regulated environment where quality of development activities is as important as the quality of the software

  • Demonstrated use of agile software tools such as Jira and Confluence to accomplish translating business/technical needs into requirements

  • Hunger to continually ask ‘why’ when interacting with stakeholders to ensure the user stories are focused on the right value

  • Ability to work with virtual team structure and across global time zones

  • Certified Scrum Master preferred

Your Basic Qualifications

  • Bachelor’s Degree in Computer Science, Information Technology or related technical field


  • High School Diploma/GED with 7+ years of experience in IT technical roles

  • 3+ Professional experience in delivering software solutions that span the development life cycle, i.e., project initiation, design, development, testing, deployment, maintenance, support, and retirement

  • 3+ Experience with Agile principles and frameworks across an applications lifecycle

  • Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Additional Information

This role is located in Indianapolis, IN with a hybrid work model.

About the Organization

Lilly IT builds and maintains capabilities using groundbreaking technologies like most prominent tech companies. What differentiates Lilly IT is that we create new possibilities through tech to advance our purpose – creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business.

Lilly’s Software Product Engineering (SPE) organization is focused on building core foundational software platforms to accelerate our ability to reach and support patients, digitally. This organization is powered by software engineering experts that solve challenging problems around patient engagement and drug discovery with code.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

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