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Lilly Security Operations Center (SOC) Cloud Incident Response in Indianapolis, Indiana

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Position Overview/Description:

The Tier 3 - Cloud Incident Response role is responsible for handling Information Security Incident (ISI) escalations and managing ISIs throughout the incident life cycle. This position will have primary responsibility for handling ISIs impacting Cloud environments.

This role requires the ability to work independently on daily information security operational tasks. This position requires a deep, yet broad technical knowledge of tools and technologies, including one or more major cloud service provider (CSP); an eye for critical details while troubleshooting issues; and a fundamental understanding of core IT infrastructure. The ideal candidate should be able to deal with ambiguity and have the technical breadth to find negotiated solutions in complex and high-pressure situations.

Position Overview/Responsibilities:

  • Lead efforts in responding to ISIs

  • Report, track, monitor, and close out ISI cases and issues.

  • Maintain alignment to all defined Incident Response Service Level Agreements

  • Coordinate and document lessons learned and track issues to remediation

  • Interact with internal Business Units and other external entities to address advanced ISIs

  • Partner with key business partners including Legal, Privacy, and Human Resources regarding approach to advanced ISI cases.

  • Serve as the Cybersecurity expert in providing recommendations and guidance to the respective Business Partners, the Incident Response team, and Operations Lead Consultant for further review and remediation

  • Represent the Incident Response team for Proactive Threat Management triage and engagement

  • Document all actions taken for escalated ISIs

  • Recommend controls and process improvements based upon external threat indicators, industry trends, and lessons learned

  • Provide rotational on-call availability for ISIs raised outside of normal business working hours

Basic Requirements:

  • Bachelor’s Degree in Computer Science/Information Technology or related field

  • 4+ years of Information Security related experience

Additional Skills/Preferences:

  • Information Security Certifications such as: CISSP, CISM, GCIH, GCIA, GCFA, GREM

  • 2 or more years of computer forensics.

  • 2 or more years of information security experience focused on cloud environments

  • Knowledge of specific operational impacts of cybersecurity lapses

  • Knowledge of intrusion detection methodologies and techniques for detecting host and network-based intrusions

  • Knowledge of network traffic analysis methods

  • Knowledge of packet-level analysis

  • Knowledge of different classes of attacks (e.g., passive, active, insider, close-in, distribution attacks)

  • Knowledge of cyber attackers (e.g., script kiddies, insider threat, non-nation state sponsored, and nation state sponsored)

  • Skill in preserving evidence integrity according to standard operating procedures and industry standards

  • Skill in performing damage assessments

  • Perform cyber defense incident triage, to include determining scope, urgency, and potential impact; identifying the specific vulnerability; and making recommendations that enable expeditious remediation

  • Perform cyber defense trend analysis and reporting

  • Certifications addressing identification of malicious system and user activity, incident response in an enterprise environment, incident response process and framework, timeline artifact analysis, timeline collection, timeline processing, volatile data collection, filesystem structure and analysis, artifact analysis

Additional Information:

  • Travel: 0-10%

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people.​ We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!