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Lilly ServiceNow Security Architect in Indianapolis, Indiana

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview:

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism. .


Workforce Productivity Services enables our partners to be productive and empowered through the delivery of our innovative technology, robust and consistent customer service. The ServiceNow Security Architect is a technical leader who understands the platform and interdependencies of the modules, analyzes impacts of new requirements, and provides controls to ensure the correct technical solutions, with the right security standards are delivered. Overall, the ServiceNow Security Architect has strong technical abilities, high learning agility, a sound understanding of business strategy, advanced knowledge of security, as well as alignment to the long-term vision of enterprise solutions.

Key Objectives/Deliverables

Engage with enterprise architects, Information Security, the Lilly ServiceNow team, cross functional IT partners, and vendors to enhance the ServiceNow capabilities, security model and deliver new functionality.

This is achieved through the following responsibilities:

  • Technical proficiency and governance of all aspects of security within the ServiceNow platform, along with thought leadership and counsel to the Platform Owner

  • Partner with business teams, Enterprise Architects, ServiceNow Technical Leads and IT to ensure compliance and governance with enterprise architecture and security standards

  • Alignment to established security strategy, security plan and detailed view, while leading the design and implementation of new and improved solutions

  • Ensure that the principle of appropriate privilege is applied for the ServiceNow solution

  • Ensure the platform adheres to Lilly’s documented security controls

  • Oversee the execution of processes for security reviews and audits

  • Manage and oversee security awareness training for the ServiceNow team

  • Provides and ensures effective impact analysis of platform changes, with consistency and conformance to Standard Operating Procedures for architecture, security, data, integrations and processes

  • Stays current on ServiceNow products, security and applicable integrated technologies

  • Functional knowledge of IT infrastructure

  • Applied knowledge of ITIL v3

  • Awareness of NIST Cyber Security Framework

  • Contributes to governance processes

Basic Qualifications:

  • Bachelor’s Degree

  • At least 7 years of experience in IT

  • 5+ years experience of the software development life cycle, spanning the entire lifecycle from project initiation to deployment, support, and retirement

  • Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position

Additional Skills/Preferences:

  • Experience with ServiceNow apps/components

  • Security and Data Integration experience

  • Depth and breadth of expertise with security, integrations, and data management

  • Awareness of technologies to facilitate integration needs with other platforms and cloud services

  • Strong verbal and written communications, along with the ability to articulate the ideas and recommendations to management, architects and cross-functional teams

  • A high learning agility to quickly understand and apply new technologies

  • Demonstrated ability to analyze, anticipate, and resolve complex issues (technical, operational, or business-related) through sound problem-solving skills.

  • Maintaining the appropriate awareness of ever-changing business needs, technical changes and vendor/supplier relationships and services

  • Demonstrate the ability to influence and consult (providing options with pros, cons and risks) when solving business processes and/or technical problems during project delivery

  • Ability to work in a dynamic environment, where needs and priorities can change, with compressed deadlines

  • Mentor others by sharing skills, expertise and best practices

  • Motivation to educate self and others

  • Proven ability to build relationships internally and externally

  • Demonstrated ability to drive cross-functional interactions

  • ServiceNow certifications and/or Security certifications are a plus

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

As a condition of employment with Eli Lilly and Company and its subsidiaries in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company (subject to applicable law).