Lilly Sr Associate-Sales Ops-Sales Integration-Payer in Indianapolis, Indiana
Managed Healthcare Services-- Operations Associate provides operational support for Managed Healthcare Services Leadership and Field Managed Markets Account Managers. Responsibilities include supporting Leadership needs as well as the needs of the field force, including leadership reports and scorecards, incentive design, performance reporting, business opportunity analysis, brand access forecasting, communications and special projects.
Managed Healthcare Services wide & segment performance reporting; the Operations Associate is expected to review and report overall & segment performance measures (including opex, HR, compliance). Includes design and delivery of scorecards/dashboards and the LPASS (Launch Payer and System Scorecard) tool.
Performance reporting. Responsible for performance reporting and data inquiry resolution. Partner with field Operations Champ colleagues on key initiatives and deliverables.
Business opportunity analysis. Utilizing data from 1 and 2 above, coupled with other primary and secondary data sources, work with Leadership and Sr. Directors to identify issues or opportunities, then develop recommendations or solutions which may be implemented to address issues and capture opportunities. Requires the ability to think and analyze strategically to identify opportunities from multiple and disparate data sources.
Communications. Includes Executive reporting needs, plus operations review and approval of select communications within the marketing communications approval (aka 'FCAP') process. Facilitating Integrated Health Lead Team calls, Integrated Health Town Halls, Sr. Leadership and Ops Champ discussions, and Field Communications
Special projects. Special projects are assigned based on individual workload, capabilities and developmental needs. Examples from across Managed Healthcare Services Operations include leadership of the annual business planning process, access forecasting and reporting changes, portfolio management committee, alignment and IT infrastructure strategy
Experience with relevant payer, sales and/or marketing
Experience in and market knowledge of multiple Payer customer segments (including managed care, state medicaid, medicare, government, hospital, long-term care, chains & wholesalers, mass merchandisers & grocers, corrections, oncology, specialty pharmacy and group purchasing organizations)
Proactive problem-solving & critical thinking skills
Proven Leadership & Influence: Demonstrated ability to effectively challenge & influence individuals at various levels and with various roles/responsibilities in the organization. This role requires frequent interaction with Sr. Directors and V.P. level executives.
High level of motivation and a strong desire to find creative solutions to challenging situations
Excellent communication (written & verbal) as well as prioritization skills with attention to detail.
Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
Sr Associate-Sales Ops-Sales Integration-Payer
1 to 3 years experience in the healthcare industry
Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
State / Province: