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Lilly Sr. Director - Clinical Diagnostics Laboratory Services in Indianapolis, Indiana

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Eli Lilly is establishing a diagnostic testing services laboratory to enable our clinically validated tests and/or in vitro diagnostics to help patients and providers make better informed decisions about appropriate treatment plans. The diagnostic laboratory is a CAP/CLIA licensed laboratory that supports exploratory and clinical research and is expanding to offer diagnostic tests. This role will be focused on the diagnostic test business.

What you’ll be doing:

  • We are seeking a Sr. Director of Clinical Laboratory Services to provide strategic, administrative, and financial vision to lead the diagnostic testing laboratory in support of its mission to connect bedside to the bench through diagnostics. In addition to providing administrative leadership, you will lead all aspects of the day-to-day operations within the diagnostic testing service laboratory, manage billing programs, collaborate with medical and partner closely with quality and compliance in accordance with state and federal requirements.

How you’ll succeed:

  • Leading a team to manage day to day operations within the commercial diagnostic testing service laboratory and managing operational, fiscal, and quality programs of the business.

  • Collaborating with medical and quality/compliance leadership.

  • Maintaining a strategic roadmap for the diagnostic testing laboratory including establishment and maintenance of an annual business plan in alignment with diagnostic testing leadership and Executive or Senior Leadership.

  • Establishing, maintaining, and complying with internal and external agreements to ensure critical capabilities of diagnostic laboratory operations are in place, robust, and tracked (examples include but are not limited to the laboratory ordering and resulting system, revenue cycle management, maintaining compliance program).

  • Ensuring that all operational deliverables are met in accordance with timeline, cost, and quality commitments and are compliant with state and federal requirements.

  • Maintaining an overview of business status and proactively communicating progress, events, or issues that may impact business operations or business strategy to relevant stakeholders.

  • Rapidly identify and implement solutions to environmental changes, problems, and issues.

What you should bring:

  • Versatile executive-level leader with career-long, successful record of navigating complex organizational structures in hospitals or health care industry.

  • Problem solving and decision-making skills, ability to appropriately confront and resolve issues.

  • Ability to build teams, motivate individuals and groups.

  • Ability to plan, organize and direct the activities of others.

  • Ability to communicate well and inspire change across the organization.

  • Demonstrated ability to effectively communicate across multidisciplinary departments.

Basic Qualifications:

  • Bachelor’s Degree in a related field.

  • 8-10 years experience in a diagnostics business or heath care setting, with at least two years of leadership experience

  • Expertise with CAP/CLIA accredited laboratory operations, regulatory/compliance and working with external payers.

Preferred Qualifications:

  • Advanced degree (PhD, MD, PharmD) in a related field.

  • MBA and/or experience managing profit and loss centers.

  • Broad knowledge of diagnostic assay technologies.

  • Strong knowledge of laboratory business requirements.

  • Experienced in managing complex business processes in a health care setting.

  • Excellent interpersonal skills.

  • Excellent written and oral communication skills.

  • Strong organizational skills, adaptability, and attention to detail.

  • A result- and goal-oriented attitude, integrity, a strong work ethic and commitment to quality and compliance.

  • Demonstrated leadership behaviors with ability to accept challenges, seek opportunities to remove barriers, influence without authority, and lead in areas of uncertainty.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

As a condition of employment with Eli Lilly and Company and its subsidiaries in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company (subject to applicable law).