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Lilly Sr Principal - QA Global SAP Materials and Operations in Indianapolis, Indiana

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

The Business QA Representative for Global SAP Materials and Operations is responsible for interacting with both the quality/business and IT organizations to ensure that the global IT systems meet the Quality Management System requirements and are in a GMP and CSQ validated and stable state. The Business QA Representative for Global SAP Materials and Operations plays an integral role as a customer liaison in the development of system training, enhancements, reports, bug fixes and trouble-shooting user’s issues that arise.

Key Objectives/Deliverables:

  • Subject Matter Expert for CGMP’s and business requirements for the IT system

  • Represent business area requirements within SAP (and related solutions) and to influence future direction of QM module

  • Accountable for maintaining global quality management SOP’s and User Guides for the business partners.

  • Provide Business Quality Analyst support for SAP, and other global IT systems, including document approvals for GMP related changes

  • Provide consulting support to manufacturing operations and affiliates on interpretation and implementation of Lilly global quality systems.

  • Provide input for the periodic power user forums and face-to-face power user forums as needed.

  • Provide communication to site QA/QC on system changes/issues

  • Consult with site/global QA/QC/CSQ to resolve related quality issues.

  • Provide Change Feasibility Review (CFR) support for SAP and/or determine GMP/non-GMP impact for all system changes

  • Assist business partners in defining requirements and in developing business cases.

  • Provide input to projects - understanding business impact and evaluating technical options.

  • Assist external service providers in prioritization, troubleshooting and root cause analysis of trouble tickets.

  • Partner with other IT groups to manage integration and solutions.

  • Enforce standards and procedures within the team and with the external service providers.

Basic Qualifications

  • Education/ Experience requirement to perform the position

  • Bachelor’s Degree (or equivalent work experience)

  • Three to five years of work with SAP.

Additional Skills/ Preferences

  • Competency on SAP design and configuration and related functionality supporting functional business process.

  • Understanding of business integration points between functional modules.

  • SAP knowledge from a functional and/or configuration perspective.

  • Knowledge of business process, data and application architecture as it pertains to the SAP solution

  • Project Management skills

  • Understanding of master and transactional data used in SAP related business process

  • Effective Analytical, problem solving and investigative skills

  • Ability to communicate effectively in written and verbal form

  • Demonstrate interpersonal skills and team work

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

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Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

As a condition of employment with Eli Lilly and Company and its subsidiaries in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company (subject to applicable law).