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Lilly TS/MS Visual Inspection Mentor in Indianapolis, Indiana

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview:

The mission of Technical Services/Manufacturing Sciences (TS/MS) is to provide scientific leadership and technical support for manufacturing to make medicine today and tomorrow. The Visual Inspection Mentor is a key member in a cross-functional team who provides technical guidance for inspection operations and projects involving existing and new inspection processes and is responsible for teaching, mentoring and coaching personnel in all aspects relating to visual inspection processes. The role will regularly interact with operations personnel to share learning and ensure strategies are in line with technical, quality, and regulatory guidance, while supporting business expectations. The visual inspection mentor is responsible for the training and qualification program associated with visual inspection and classification of defects and ensuring overall scientific understanding of the program. The visual inspection mentor will also participate in troubleshooting and driving continuous improvement as it relates to the visual inspection program. The visual inspection mentor can also participate in investigations, regulatory inspections and collaborate in site inspection readiness programs.

This position can range from P2 to R+ level based on the experience and expertise of the candidate.

The Indianapolis Parenteral Manufacturing TS/MS Visual Inspection Mentor will provide technical oversight and guidance across the manufacturing site related to visual inspections processes. The role will regularly interact with peers within the network and in Global TS/MS to share learning and ensure strategies are in line with technical, quality, and regulatory guidance, while supporting business expectations. The Visual Inspection Mentor will also own technical capability building at the sites to ensure capabilities are in place to meet business objectives.


  • Provide technical oversight regarding defect classification, visual inspection technique, and visual inspection qualification program to support production operations

  • Perform root cause analysis and apply scientific principles and understanding related to defect creation, prevention, and detection

  • Author, review, or approve technical documents, including personnel qualification strategies, control strategies, investigations, change controls, expert opinions, qualifications, procedures, defect classifications, personnel qualification strategies, control strategies, technical studies, etc.

  • Interact with regulators, customers, or other outside stakeholders on business issues or in support of internal and external agency audits

  • Technical writing and communication skills are used daily and the ability to effectively communicate and transfer knowledge to all levels of the organization is essential.

  • Ability to train/coach others and cross functionally influence are critical in this role.

Basic Requirements:

  • Minimum of bachelor's degree in science or engineering field

Additional Information

  • Preferred 3-5 years experience directly supporting pharmaceutical manufacturing or quality, with experience in visual inspection of pharmaceutical products.

  • Ability to influence and communicate to diverse groups on complex technical issues within the site and function

  • Responsible for maintaining a safe work environment

  • Builds relationships with internal and external customers and partners

  • Proficiency in delivering highly complex tasks and/or tasks that are highly cross-functional

  • Demonstrated Project Management skills and ability to coordinate complex projects

  • Strong analytical and quantitative problem solving skills

  • Strategic thinking and ability to balance short term needs with long term business evolution

  • This position will be in Indianapolis, but could require some travel, less than 10%; including international

  • This position is tech ladder approved (P4-R+).

  • This position is day shift, Monday-Friday, with off hours support needed, by request.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

As a condition of employment with Eli Lilly and Company and its subsidiaries in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company (subject to applicable law).