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Lilly IT Infrastructure Professional in Kinsale, Ireland

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Position Title: IT Infrastructure Professional

Reporting To IT Manager

Main Purpose and Objectives of Position:

The IT Infrastructure Professional is part of the IT team. The IT team has responsibility for a wide variety of systems both in administrative and manufacturing functions. The IT Infrastructure Professional's responsibilities include (a) supporting existing Infrastructure and helping the business and broader IT team to get maximum value from that infrastructure, and (b) acting as a project leader or project team member with the implementation of new IT infrastructure. S/he is expected to develop an understanding of the business and thereby help the organisation to make the most effective use of IT.

Key Responsibilities:

  • Deliver / Implement IT solutions that facilitate business needs.

  • Support and maintain an ever-growing multi-layered network environment.

  • Support and maintain site business and manufacturing networking environments and deploy network devices and services accordingly (e.g., routers, switches, firewalls, etc.)

  • Define, document, and apply infrastructure standards.

  • Optimise network performance to ensure network availability and resilience.

  • Troubleshoot & diagnose network and site infrastructure issues.

  • Collaborate with global network architects on network design & optimisation

  • Collaborate with process automation on the delivery and support of IT / OT integration solutions.

  • Maintain and manage DMZ and firewall environments and rulesets.

  • Maintaining and management of ongoing hardware and software life cycle management activities.

  • Communicating with business partner/owner to schedule network outages and to identify opportunities for improvement.

  • Ensuring ongoing compliance with corporate Lilly Quality Standards and Practices (e.g., Change Management, Periodic Reviews, data integrity requirements etc.).

  • Representing the site at corporate groups and external parties (e.g., vendors, consortiums).

  • Developing a 'network' of corporate contacts and resources.

  • Provide troubleshooting/help to broader IT department and cross functional business areas.

  • Developing project proposals, schedules and identifying associated resource needs.

  • Coordinating internal and external resources.

  • Budgetary management.

  • Stay abreast of emerging technologies, cyber security standards and implications to existing systems.

  • Provide accurate time and resource estimates for all assigned tasks.

  • Participate in and report at team meetings.

  • Participate in and support site audits.

  • Develop and maintain system SOPs.

Required Skills

  • 3-5 years’ experience delivering and supporting IT infrastructure /networks.

  • Cisco Certified or equivalent experience.

  • Pharma experience and knowledge of GMP, CSV and data integrity requirements

  • Demonstrated learning agility both technically as well as business processes and applications.

  • Demonstrated initiative to build relationships, learn new business processes and identify opportunities.

  • Strong analytical and problem-solving skills.

  • Strong interpersonal and communication skills.

  • Active listening and leadership skills.

Desired Skills

  • Project management experience.

  • Knowledge of Industry 4.0.

  • Familiar with Agile methodologies.

  • Knowledge of infrastructure platforms and ISA S95 architecture / standard.

  • Knowledge of Palo Alto firewalls.

  • Knowledge of WhatsUp Gold and SolarWinds network monitoring tools.

  • ITIL training / certification.

Educational Requirements:

BS in Computer Science, Engineering or related field and / or equivalent experience.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.