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Lilly Human Resources Manager in MEX City, Mexico

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

JOB TITLE: Human Resources Manager

REPORT TO: Sr Director HR – Global Business Solutions

LOCATION: Mexico City, Mexico


At Lilly, our people are the heartbeat of our operation therefore our people strategy becomes relevant. We are passionate about developing our talent pipeline at all times. The HR manager will build key relationships with the team and other stakeholders in the business while also supporting the implementation of the talent management programmes within Lilly. The HR manager must be as passionate about people as the operation managers, and thrive in a fast paced, challenging environment which encompasses its values of Integrity, Excellence and Respect for People in its everyday operations.

Key Responsibilities

  • Lead the delivery of HR operations for the GBS site.

  • Provide proactive HR support to management and employees of the GBS.

  • Oversight of all aspects of HR Compliance.

  • Ensure positive employee relations by proactive employee communication, prompt issue resolution and fair & equitable treatment.

  • Serve as a consultant to management and business partners and is responsible for identifying the need for HR programs or strategies to support business objectives.

  • Work with management, influence line-managers to make changes in organizational structure or processes that support the GBS strategy & Objectives.

  • Design and implement programs in accordance with company-wide human resources policies, procedures and initiatives.

  • Serve as integrated part of the business, working with and advising management and business partners.

  • Manage and resolve Employee Relations issues through effective and objective investigation processes, ensuring adherence to appropriate employment laws and policies.

  • Develop and conduct presentations to employees and managers on a variety of HR subjects.

  • Participate on global HR initiatives that require taking the lead on HR projects

  • Drive the on-boarding and employee experience.


  • Understand and follow all compliance policies, laws, regulations and The Lilly Red Book.

  • Ensure teams lead with compliance and accordance with Lilly values.

  • Comply with any corrective actions.

Minimum Qualification Requirements

  • University Degree in Administration/Pyschology/Education.

  • 5 years of experience in Human Resources.

  • Demonstrated experience in Supervision and People Development.

  • Strong Leadership skills essential.

  • Performance driven – seeks and acts on results.

  • Compliance and controls experience.

  • Fluency in English Language.

  • Problem solving skills.

  • Mexican labor law knowledge.


  • Portuguese Language

  • SAP experience

  • Master Degree

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.


At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people. We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!