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Lilly LACAM IDS LEADER - Associated Director in MEX City, Mexico

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

The Mexico IDS Leader is responsible to enable Mexico Affiliate to achieve key business priorities through the effective and efficient coordination of the IDS initiatives, ensuring consistency and alignment across the Hub.

He/she is the account manager who interacts with the Affiliate leadership to enable business effectiveness by identifying opportunities leveraging on technology.

Acts as implementation leader of the major initiatives in Mexico and coordinates the replication to the Hub.

He/she drives the OCM to ensure the appropriate solutions’ adoption and the transformation journey in digital areas.

The Mexico Leader maintains the appropriate network in the LATAM Hub and with other hubs in order to identify opportunities of two-ways sharing and best practice replication.

He/she works in strict alignment with IBU central and cross-geographical teams.

Key Responsibilities/ Deliverables

  • To embody the Team Lilly values, keeping the IDS team accountable on them.

  • To manage the employees, contractors, internships, and students, in order to ensure their high performance, their engagement and their advancement.

  • To lead the major projects implementation in Mexico and to drive the replication to the hub, as applicable.

  • To manage the IDS portfolio in Mexico, defining the roadmap, aligning with LATAM HUB and IBU priorities and tracking the progress.

  • To ensure consistency of IDS processes across the hub

  • To coordinate the IDS portfolio implementation across the hub, with special focus on multichannel engagement.

  • To ensure appropriate solutions replication across the hub and from other hubs

  • To act as primary PoC to collect issues/improvement inputs of the deployed platforms, in order to coordinate the effort to influence the resolution of issues/the implementation of improvements.

  • To track and foster the adoption of the implemented IDS solutions, in partnership with the business functions.

  • To engage with leadership and key business stakeholders and proactively seek opportunities for IDS to deliver business value.

  • To collaborate strictly with IBU MCO-IDS to define the capabilities roadmap, identify opportunities for Mexico and setting the priorities in accordance with hub’s ones.

  • To maintain a productive relationship with the regional/global teams as appropriate to collect the appropriate info to support the affiliate priorities.

  • To participate actively into selected/delegated Mexico cross-functional governance bodies.

  • To play a leading role in the Hub transformation journey, driving the digitalization acceleration in terms of influencing leadership decisions, building capabilities, driving a mindset shift and implementing innovative solutions to streamline and automate processes.

Basic requirements

  • Bachelor's Degree or equivalent work experience.

  • Located in Mexico.

  • Fluent in English

  • Proven IT Account Management experiences and skills

  • Proven business acumen and learning agility

  • Demonstrated teamwork and understanding of cultural and cross functional diversity

  • Demonstrate the ability to lead and coordinate multiple projects and be able to influence across different teams.

  • Proven ability to influence without authority to get adoption of multiple stakeholders to process change

  • Proven ability to manage conflict effectively, solve problem and deal with ambiguity

  • Strong in adopting to transformation journey and lead team to deliver result with sense of urgency.

  • Be a natural communicator, able to share ideas clearly and concisely, both written and verbal

Additional Requirements:

  • MBA preferred

  • Knowledge of pharmaceutical business

  • experience in team management

  • Six sigma black belt or green belt certification

  • Project Management certification

Other Information

  • Working partially from home allowed

  • Low travel required

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.


At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people. We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!