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Lilly LACAM Sales Operations Manager 1° in MEX City, Mexico

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Eli Lilly is Global Pharmaceutical Company with operations throughout the world. Our goal is to unite caring with discovery to make life better for people around the world. We have been helping to make lives better for patients for more than 140 years. We are a leader in research and development, with a strong base of currently marketed brands and pipeline of future innovations. We invest in our people through a competitive package of salary and benefits, training and development, and career advancement opportunities.

As the LACAM Sales Operations Manager you will be responsible for:


  • Developmental an inspirational vision for the sales operations team aligned with corporate/business unit visions and operates within compliance guidelines.

  • Lead and develop a high performing team to make things happen across several geographies and with high integrity.

  • Interact & influence on several teams across the organization to design and deliver several different projects. (Sales, Marketing, IT, Finance, HR, etc.)


  • Identify business needs to develop and implement sales force performance KPI’s, incentive schemes, and solutions to increase productivity.

  • To bring and adopt new technological solutions to improve calculation, reporting and analysis processes to enhance decision making. (Predictive, Descriptive and Prospective Analytics).

  • To have constant interactions with Global Analytics and Productivity teams in order to share and adopt best practices and standard solutions.

  • Codevelop the strategy to improve the execution of the most important asset in Lilly which is the sales force.


  • Design and implement the sales force structures for all the affiliates in LATAM, understanding their specific needs and challenges, always showing integrity and keeping confidentiality.

  • To lead the Annual planning process across countries in LATAM when referring to sales force structures and sizing.

  • Holds self and S.Ops team accountable for giving consistent support, visibility and service to the commercial teams regarding incentives, CRM operations, universe alignment, and performance metrics.

  • Own and manage the Alliances with commercial partners in terms of sales force structures and KPIs.


  • High problem solving and analytical skills.

  • Proven leadership skills & sr. manager experience

  • Vertical and lateral leadership skills. Deliver results through others.

  • High impact presentation skills for mid and top management.

  • Fast learner and capable of working under pressure.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.