Lilly Supervisor-Maintenance in New York, New York



This position is primarily responsible for the overall maintenance and calibration activities of the Lilly-NY research facility at the Alexandria Center for Life Sciences.

The incumbent will plan, prioritize, and direct daily work assignments to an experienced technical staff and contract service providers to ensure timely completion of scheduled and unscheduled work orders for research laboratory equipment such as freezers, centrifuges, incubators, facility utility systems, and analytical laboratory instruments. The Supervisor will provide technical guidance and direction to department personnel on correct and accurate methods for testing, calibrating, troubleshooting, and repair of equipment, instrumentation and controls. This position is responsible for the timely review and approval of work order records within the computerized maintenance management system, daily logbook reviews, contractor oversight, technician training.

The Supervisor will be responsible for maintaining the budgetary and financial objectives and providing periodic variance reports to management.

The objective of this position is to work in conjunction with research, IT, security, engineering, contract service providers and the landlord to help the company and all of its personnel to reach their goals in providing a safe, clean, and efficient environment. All duties must be performed in compliance with established company, department, and safety policies and procedures.


  1. Supervise a maintenance group responsible for the Lilly NY research facilities at the Alexandria Center for Life Sciences and Spring St. leased facility.

  2. Provide oversight, guidance, and mentoring of direct reports

  3. Track and manage employee performance and development planning

  4. Works within budgetary and financial objectives set by management

  5. Ensure all scheduled PM’s and work orders are being properly scheduled and completed

  6. Accountable for a business unit responsible for carrying out all maintenance and calibration activities in accordance with departmental procedures, approved job plans and work orders, utilizing the GMARS computerized maintenance management system. This includes work order planning, assignments and timely work order close-out review.

  7. Oversee routine calibration of instrumentation, on a pre-determined schedule, within the following disciplines: analytic, conductivity, level, mechanical, pressure, temperature, time, speed and weight.

  8. Monitor and troubleshoot Building Management System (BMS) and provide direction to technicians regarding reporting and investigating of critical and non-critical alarms for HVAC systems and lab and utility equipment

  9. Must be able to recognize hazard conditions and ensure the appropriate work place safety measures and appropriate personal protective equipment is worn to suit the work environment.

  10. Monitors overall job environmental, health and safety aspects and understands the risks and liabilities associated with various FM&E activities.

  11. Provide support and guidance to technicians during the performance of troubleshooting and repair activities.

  12. Oversee contractors and submit qualification documentation as required by procedure: secured escort, initial document review, periodic safety inspections, coordinate training and compliance checks

  13. Perform pre-job safety and close-out reviews for LOTO energy control plans, issue hot work permits

  14. Coordinate new equipment installations with end user, lab/office services and engineering as needed. Ensure equipment is added to CMMS, PM job plans established, spare parts setup, etc.

  15. Review equipment logbooks on a weekly basis

  16. Perform periodic facility inspections, generate corrective work orders as applicable and track closure

  17. Write and revise standard operating procedures, PM job plans, energy control plans for new and existing equipment

  18. Monitor training compliance of direct reports and provide on-the-job training, as needed

  19. Work with technicians and NJ facilities personnel to optimize spare part inventory levels for new and existing equipment, maintain shop supplies, calibration standards and tool inventory.

  20. Maintain active equipment service contracts and emergency blanket orders, track spend versus budget forecast

  21. Participate in periodic site audits and facility inspection readiness

  22. Provide 24/7 off-hour emergency response for critical equipment alarm management and other emergency events, as needed.

Req ID:


Additional Skills/Preferences:

  • Experience working within a biopharmaceutical laboratory facility or equivalent is a plus.

  • Knowledge of facility utility systems, HVAC operations and maintenance with an advanced ability to troubleshoot, repair and optimize components

  • Knowledge of instrumentation, PLC’s, and single loop controls within the following disciplines: Analytic, Conductivity, Flow, Level, Mechanical, pH, Pressure, Temperature, Time, Speed, and Weight

  • Ability to read and understand architectural drawings, Piping and Instrumentation Diagrams (P&IDs) and electrical diagrams.

  • Low Voltage Electrical Safety Training, NFPA-70E is preferred.

  • Must possess and be able to demonstrate excellent communication skills, both verbally and in writing with all levels across multiple departments and outside vendors

  • Must exude outstanding organizational and time management skills that will allow for effective prioritizing and delivery of tasks and projects on time.

  • Must possess a high level of attention to detail, be able to follow Standard Operating Procedures, Maintenance and Calibration Procedures, and work instructions.

  • Must be a self motivator that has the ability to enable and drive change, as well as work both independently and as part of a team.

  • Must be able to manage small, local projects and/or assist with larger projects.

  • Must strictly adhere to all Health, Safety and Environmental policies and procedures.

  • Experience working within a Maintenance Management Software System is preferred, IBM Maximo is a plus.

  • Must be able to climb a ladder and lift 55 lbs.

Additional Information:

  • Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Location Details:

New York



Job Category:


Basic Qualifications:

  • Bachelors of Science in a technical field

  • Min 1 years of supervisory experience within maintenance or metrology

  • A minimum of 5 years relevant hands-on maintenance/metrology experience is required

  • Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Company Overview:

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.


New York



State / Province:

New York


North America