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Lilly Associate Consultant: Compliance, Monitoring & Training - Remote in Remote, Canada

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview:

At Lilly, we are inspired to make a difference in people’s lives every single day, by discovering life-changing medicines, better understanding disease-management, and supporting people who are living with illness and their families and friends. Our work today—from our research programs to our volunteer initiatives—is a reflection of our heritage. We unite caring with discovery to make medicines that make life better for people around the world.

We are committed to investing in our employees, through competitive salaries, training and development, challenging roles and providing the opportunity to make a difference in the lives of Canadians. The innovative pharmaceutical industry operates in a complex, rapidly changing environment and we are looking for highly enthusiastic and capable people to help accomplish our mission.

Responsibility statement:

Eli Lilly Canada is currently searching for an Associate Consultant: Compliance, Monitoring & Training as a key member of the Customer Operations and Contract Services Team. You will manage the company wide monitoring program, identify areas to improve business systems based on monitoring findings and business needs, and improve customer touchpoints for remarkable customer experiences.

Eli Lilly and Company is a 140+ year old company and has been in Canada for over 75 years. Lilly was founded on three core values; Respect for people, Excellence and Integrity. Living these values has served the company and our partners well and has never been more important than it is today. Helping people with innovative medicines is a noble cause. For Lilly to be successful, we must build and maintain the trust of all stakeholders. This trust is earned through adherence to a code of ethics and compliance and through the integrity that each of our team members demonstrates on a day-to-day basis.

The Ethisphere Institute has recognized Lilly as one of the World’s Most Ethical Companies for 2019. This is the third year in a row we have received this honor, which encompasses all that we do to create medicines that make life better for people, improve communities where we live and work, and contribute to advancing global health.

Eli Lilly Canada (ELC) is committed to employment equity. We encourage applications from qualified women, members of visible minorities, aboriginal peoples, and persons with disabilities.

Key responsibilities:

  • Works with the Ethics and Compliance Officer to align the enterprise risk management (ERM) program to the ELC needs and priorities

  • Support the creation and execution of the overall monitoring plan for ELC, along with key stakeholders

  • Monitor specific areas aligned to the Ethics and Compliance protocol – both desk and live (virtual) monitoring. The scope covers diverse and multiple activities across the affiliate.

  • The candidate will be required to interact with all cross-functional areas and people at all levels.

  • Analyze monitoring findings, connect with the key stakeholders to create awareness and collaborate with them to determine if the “Corrective Actions Preventive Actions” (CAPA) were followed, and if they need to be revised

  • Determine if findings require deeper investigation, and partner with HR on investigations as well as liaise with policy centre of excellence (PCoE), if any additional interpretations are necessary

  • Work with the Ethics and Compliance Officer to keep the “Standard Operating Procedures” (SOP) pertinent and current based on periodic reviews results and findings

  • Adapt the monitoring programs based on the affiliate compliance performance period over period to ensure the highest level of compliance

  • Based on risks found from Compliance monitoring, Business monitoring, and Internals Audits, work with Compliance Officer to build F2F training for the business to build Learning Organization capabilities

  • Liaise with key stakeholders for enhancements and recommendations for changes to the MyIntegrity app for the business, primarily focused on Sales.

  • Field questions from the business on ethical and compliance matters, discuss with Compliance Officer and liaise with the business to derive solutions - provide interpretation of job aids and SOPs for the business

  • Aid the compliance officer in the periodic review revisions to Policies and Procedures


  • University degree, prefer graduate degree in science and/or business

  • Medical, audit, accounting or related experience

  • Project management, conflict resolution, and policy writing

  • Deep understanding of the various ethical interaction and compliance policies affect how we work with different external parties

  • Understanding of various funding lanes and documentation requirements

  • Disciplined with a high attention to details

  • Demonstrated ability to work with cross-functional teams

  • Ability to work independently to resolve issues and make progress on objectives

  • Demonstrated creativity in problem solving and customer solutions

  • Excellent interpersonal, written and verbal communication skills

  • Learning agility and retention of various legislation including Health Canada. Innovative Medicines Canada, and PAAB Codes

  • Prefer French language skills

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people.​ We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!