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Lilly External Engagement Manager in Remote, Canada

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Lilly’s Corporate Affairs team is responsible for all external Company interactions, these include the media, government, patient organizations/advocates, and community stakeholders. The External Engagement Manager will work cross-functionally with the brand teams (marketed and pipeline) for their assigned therapeutic area to provide strategic counsel and direction on brand and awareness-based initiatives. The External Engagement Manager has a mix of responsibilities internally and with external stakeholders on both product-related, disease state and policy-focused work. In addition, the External Engagement Manager will plan, develop and implement all external communication strategies related to therapeutic area activities, and corporate relations. In this role, partnership will be a central focus, whether internally or with other external audiences, the EEM will lead and cultivate relationships and opportunities to help more Canadian patients while achieving business objectives.

External engagement is a broad term that refers to our engagement with all external stakeholders in relation to disease state areas or new class of medications/solutions. It involves making meaningful connections among all external stakeholders (media, patients, healthcare professionals, patient organizations and professional associations) to advance Lilly’s mission to help more Canadian patients.

Key Responsibilities:

Responsibilities include:

  • plan, develop and implement all external communication strategies

  • lead the external engagement strategy for assigned therapeutic areas to help best position existing and new products in Canada

  • identify and build strong working relationships with key stakeholders including media, external advocates, policymakers, expert voices, , patient groups and other relevant stakeholder groups to meet the strategic objectives (potentially inclusive of other industry or academic members for emergent or complementary technologies)

  • liaise with Lilly contacts within the US and globally in order to leverage pre-existing resources (e.g. playbooks, templates) and quickly adopt best practices.

  • work with Legal and Compliance functions to ensure results are delivered with integrity and consistent with all applicable laws

  • establish meaningful metrics to measure the outcomes of the strategy. Tracks and reports on progress.

  • crisis management, if needed, to ensure Company's reputation is protected

  • flexibly support all aspects of the Corporate Affairs work as needed (Communications, Government Affairs, Social Impact, Stakeholder Engagement and Policy)

Essential Attributes

  • A passion for the difference that the life sciences industry can make

  • Experience (minimum 5 years) with external affairs, stakeholder/public relations and communications, ideally in the pharmaceutical or healthcare industry

  • Degree in communications, public relations or other suitable educational experience that aligns with job requirements

  • Strong examples of leading change and driving alignment across broad cross-functional teams

  • A real team player with the ability to interact and collaborate

  • Excellent written communications and the ability to write using a variety of styles.

  • Good presentation and verbal skills.

  • Strong strategically and operationally.

  • Demonstrated ability to plan, organize and prioritize.

  • Proven experience of being able to take accountability and lead on projects or tasks

  • Appetite to take on new challenges, ask questions, and manage multiple projects.

  • Confident and works well under pressure

  • Fluent in English; bilingual in French would be beneficial

All new employees are required to be fully vaccinated against COVID-19 as a condition of being hired by Lilly as described Lilly’s Covid-19 Vaccination Policy. The requirement to be vaccinated is inclusive of any approved boosters, should they be deemed necessary in the future. Deadlines for boosters will be communicated through an updated policy as needed.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.