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Lilly IT Business Integrator Manager in São Paulo, Brazil

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Job description: The IT Business Integrator Manager (ITBI) has the overall responsibility to serve as the strategic interface with assigned business units or functional area for the purpose of business technology strategy development, solution discovery, service management, risk management and relationship management. The ITBI serves as the business relationship link between business units and IT at the executive level. The ITBI provides highly valued strategic consulting level support and guidance through key IT initiatives. They communicate decisions, priorities, and relevant project information to appropriate levels of staff regarding business unit requests, projects, and initiatives. They proactively share knowledge of technology risks and opportunities to build competitive advantage and improve efficiency and effectiveness of business units. They partner with business leadership and other key stakeholders to define opportunities and identify and prioritize projects based on predefined criteria (e.g., return on investment, productivity, compliance).

The ITBI proactively serves as a “trusted advisor,” and is the primary IT point of contact to business line executives and managers. They operate as the key business contact representing IT in promoting IT services and capabilities. The ITBI provides support in delivering technology products that meet the needs of the business. The ITBI focuses on strategic initiatives and planning activities for their business area. They strive to understand market challenges, including customer priorities and competitive issues. ITBIs are proactive and anticipatory in their thinking. They are, by nature, driven and provide significant value to business units. ITBI’s facilitate the investment intake process and the high-level planning and execution of business initiatives through the use of technology. They serve a lead role in enabling the business to achieve their objectives through the effective use of technology.


  • Responsible for the development and implementation of solution roadmaps and to ensure successful introductions across the organization and with customers.

  • Collaborate with management to develop annual budgets for respective business areas.

  • Develop solution concepts and business cases for new investments.

  • Perform business analysis and prepare recommendations and business plans as needed.

  • Create and analyze relevant information and develop recommendations that they present to senior management.

  • Act as the key liaison across all functional areas, including business units, the information technology department, and outside vendors.

  • Possess a broad knowledge of most technical and business resources and use them to effectively coordinate team members and external resources.

  • Create shared vision of their respective solutions and facilitate decision making and arbitration relating to trade-offs both within and between different solution platforms.

  • Develop and implement sound rationale for portfolio management and managing product phase-in-phase-out plans, proactively anticipating gaps and overlaps within the portfolio.

  • Create consensus with other functions as to the timing of solution introductions and withdrawals.

  • Oversee the launch of solutions and help to maximize the positive impact on the organization.

  • Identify, screen, and evaluate new solution opportunities to address unmet (internal and external) customer needs.

  • Partner with key staff members to create strategic business plans.

  • Possess strong analytical skills, including an understanding of business economics and financial resources.

  • Utilize the appropriate technologies and ensure that customers have the solutions they need, when they need them, and in the media best suited to their requirements.

  • Collaborate with architecture and operations teams to ensure solution compatibility with company standards.

  • Collaborate with the Project Management Office on the intake process and prioritization of candidate projects across the company.

  • Participate in strategic and budgetary planning processes, prepare, and administer work unit operating budgets; provide recommendations on desired policies and goals and implement new/revised programs according to established guidelines.

  • Participate in field research in pursuit of new solutions and to evaluate the applicability and usefulness of current solutions.

CUSTOMERS (Internal and External), Business Units (e.g., wholesale teams, Marketing, Medical, HR, Finance), and key vendors


Bachelor’s or master’s degree in Computer Science, Business Administration, or other related field or equivalent work experience (At least 5 years of experience in IT and business/industry work experience). The incumbent must possess strong business acumen.

The ITBI works with senior level management, business units and corporate staff executives to develop a technology strategy that is integrated with IT and across all business units. ITBIs must have a strong understanding of each business unit to include their business drivers for success, process, and approaches to business models.

Fluent English required and Spanish desired


  • Strategic thinking and planning

  • Operational execution excellence

  • Nimble LEAN thinking to drive change that enables efficiencies and drives growth

  • Systems thinking

  • Team and collaboration orientation

  • Problem solving

  • Performance driven

  • Learning orientation

  • Public speaking

  • Effective written/verbal communication skills

  • Strong written and oral communication skills

  • Strong organizational skills

  • Ability to plan strategically


  • Hybrid mode (remote and physical)

  • Moderate travel required

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.