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Lilly Market Manager-San Diego IH in San Diego, California

Job Category:


Type of Employment:

Full-Time Employment - FTE


MHS a mission-driven organization focused on making medicines that help people live longer, healthier, and more active lives. This role plays a key part in achieving our organization’s purpose of connecting people to Lilly products and solutions.

The Account Manager is responsible for having expertise across multiple segments, verticals and geographies. They are responsible to obtain and/or maintain profitable formulary access, availability, and utilization for the Lilly product portfolio in a defined market at validated accounts and work with specific integrated health systems to understand their challenges, needs and opportunities to collaborate. They must manage and align Payers, Physician Group Practices, Hospitals and other stakeholders to convey how the Lilly brand can meet the healthcare needs of the stakeholder’s members.

Key Objectives | Deliverables

Strategy | Solution Development

  • Coordinate high impact activities affecting specific integrated health systems,

  • Drive the identification, development and implementation of collaborative opportunities to enhance/improve patient outcomes and other customer needs,

  • Develop and execute strategy inclusive of a broad range of payer and provider segments (e.g., Commercial, Medicare, Managed Medicaid, IHS, PGP, ACO, etc.)

  • Lead coordination of strategy with District Managers and Account Executives as needed

  • In partnership with key customers, identify customer-focused initiatives enhancing Lilly’s brand equity

  • Work with Lilly brand sales teams to ensure a successful selling environment

  • Collaborate with MHS CMA organization in development of quantitative business cases to support informed and profitable contracting recommendations (if applicable)

  • Partner with PBM, National Accounts and other internal partners to administer/execute contracts (if applicable)

  • Negotiate profitable contracts on behalf of Lilly portfolio (if applicable)

  • Determine and recruit necessary Lilly resources to engage IHS customer needs

Provide Tactical Systems Management

  • Utilize planning cycle and develop action plans

  • Manage, analyze, and adjust levers to obtain optimal business results through strategic prioritization

  • Conduct analyses on product & market trends, including patient flow and continuum of care

  • Integrate local business planning and implementation plans across partners

  • Strong partnership with regional sales and clinical lead to provide insights into customer and marketplace understanding directly impacting profitable access realization

  • Establish key relationships with a broad-range of customers to identify and address customer’s explicit needs, and to influence the customer’s decision process

  • Remove barriers to delivering timely, exceptional customer experiences

  • Develop proficiency in various healthcare payer segments and provider delivery models (IHS, PGP, ACO, etc.) related to customers

  • Identify, develop, and address explicit needs, as appropriate, for customers, arranging for the right resources to get to the right customers at the right time

  • Lead and standardize effective business analysis and decisions for the team: Utilize sales performance, competitive, and/or customer or industry data to accurately diagnose customers’ key issues, and select/recommend account management strategies based on this analysis

  • Participate in appropriate state and/or local trade organizations to ensure Lilly presence and represent Lilly interests (i.e., ASHP, state societies).

  • Demonstrate essential traits to include: a) professionalism, b) the ability to build trusting relationships, c) the ability to communicate in a compelling manner and d) active learning

  • Ensure all actions align 100% with company compliance policies, including legal and ethical guidelines

Reporting Relationship: The Account Manager reports to the Regional Account Manager. Proactive communication between the Account Manager and other local business colleagues (e.g. other Account Managers, Account Executives and/or District Managers) will be important to achieving client goals

Basic Qualificiations:

  • Bachelor's Degree

  • No compliance violations the last two years

  • Professional certification or license (if required by specific state)

  • Valid driver’s license and acceptable driving record is required

  • Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Additional Skills/Preferences:

  • Candidate meet one of the following qualifications:

  • Previous Account Management/MHS experience with local payers, hospital, and/or IHS

  • Previous Lilly experience as a District Sales Manager

  • An incumbent M3/P5 level with Payer experience

  • Advanced Degree (e.g. MBA, Pharmacy)

Additional Information:

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Company Overview:

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.


Posted Date:


Region: North America

City: San Diego

State: California

Country: USA

Location Details:

Req Id: 52862BR