Lilly Sr. MCE specialist in Seoul, South Korea
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
MCE specialist will be responsible for scale up on the next generation customer engagement (NGCE) acceleration, supporting marketing and eChannel. Focusing on customer experience to ensure customer comprehension and co-creating engaging and relevant content. Executing integrated campaigns pivoting on channel effectiveness. Utilizing insights based on data to drive continuous improvement
As eAcademy Program Managing, MCE specialist will be responsible for product detailing. This includes managing groups of key clients who are experts in their respective medical fields and serving as their advisor in terms of product-related information and knowledge. MCE specialist co-work with product’s brand manager in their efforts to carry out the company’s goals and strategies and supports the team in meeting sales targets.
Integrate and enhance platforms/channels for seamless customer experience and increase reach in deep engagements
Design and execute integrated campaigns on SoA and Lilly platforms
Improve the quality of integrated campaigns by using analytics to provide the right information at the right time in a way that is easy to understand and reflect on it.
Marketing and Sales Department Support
Executing marketing and sales strategies and roadmap
Recognizing the needs of key clients and addressing them
Attending and participating in global meeting, various exhibitions, conferences, and group seminars
Participating in trainings and adopting current market trends and detailing strategies
Data analysis and eChannel Coordinator (MKT scorecard analysis and CSS data update)
eChannel / eAcademy Program Management
Developing detailing materials in line with the brand team’s goals and strategies
Understanding and presenting clinical data (must be able to provide as much information as necessary and answer product-related questions, instructions on usage, safety data, clinical study data, etc.)
Managing program cycles and keeping up with timelines
Building and maintaining relationships with healthcare professionals
Keeping detailed records of calls and communicating key information to the sales and marketing teams
Keeping up-to-date with product updates, clinical studies, and related news
2+ years of experiences on digital marketing or brand marketing experience.
Ability to operate the digital channels and to drive the execution activities.
Using analytics to provide the right information at the right time
Strong interest in medical topics
Strong communication skills
Ability to work independently
- A Bachelor’s degree (with scientific background is prefer)
Knowledge & Skills
Good personal skills at using digital channels.
Good personal at analyzing data and producing reports.
Native fluent English speaking, reading, and leading discussions skills
Strong interest in science and medical information
Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( LillyRecruitingCompliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people. We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!