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Lilly Brand Communications Manager, or Sr. in Shang Hai-上海, China

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

As the Brand Communications Manager or Senior, you are responsible to develop, implement and measure effectiveness of product communication strategies and programs of the BU you take care. In the meantime, you will work closely with Marketing, Sales, Medical, Access and other business partners to develop and deliver product communications programs to achieve business objectives. You will also provide support to corporate communications and internal communications on project basis.

  • Work closely with BU Head, Brand teams and sales teams to develop and implement annual and project-based communications plans and campaigns as an integrated part of the broader business plan to achieve business objectives.

  • Develop proactive product communications plan and programs to support product access in key provinces.

  • Manage product related crisis communication, including evaluating negative impact on business and the company, proposing communication strategy and plan, identifying key stakeholders, and developing communication key message and material.

  • Build and sustain relationships with business, consumer and medical journalists

  • Identify media opportunities and develop proactive communications plans to deliver key messages of our products and therapeutic areas to the stakeholders

  • Support and localize global product communications initiatives and programs

  • Develop compelling product communications materials (speeches, press releases, standby statements, webpages, product fact sheets, etc.)

  • Suggest and prepare topics, talking points and material for Lilly spokespersons and other stakeholders to talk with media

  • Monitor media coverage and lead external communications in the event of a product related crisis as a member of the Crisis Management Team

  • Identify appropriate PR agencies and maximize their value to the business

  • Lead, coach and develop PR firm involved.

  • Measure and track effectiveness of product communications programs.


  • Behave in an ethics and compliance manner

  • 5-8 years of experience in a communications role encompassing both internal and external communications. Having experience in multinational pharmaceutic company is plus

  • Exceptional writing and oral communication skills, both in Chinese and English

  • Superior business acumen

  • Ability to translate business goals into innovative and creative but practical communications solutions

  • Strong quick learning capability

  • Excellent organizational and project-management skills

  • Detail oriented and accountable to results

  • Experience working in a changing business environment

  • Is able to work under high pressure

  • Ability to carry out multi tasks under tight deadlines and achieve results in a fast-paced, changing environment

  • Ability to work effectively within all levels of the organization, from senior management to entry level colleagues

  • Working effectively with cross-functional teams

  • Good team work, and also be a self starter and an ability to work independently.

  • Previous leadership and/or people management experience a plus

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people.​ We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!