Lilly (Sr.) Investigation Manager in Shang Hai-上海, China
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
Leading the investigations of the most complex cases with E&C-related risk in the affiliate (P&C cases and Level-3 cases) and recommending disciplinary actions for alignment with supervisors of implicated employees
Know and commit to the company’s global standard investigation methodology: 1) Ability to design investigation plan of complicated investigation cases independently; 2) ability to conduct desk analysis and design effective investigation interview plans; 3) ability to conduct investigation interviews with different level employees and obtain the fact-finding evidence; 4) Flexibility in dealing with a variety of situations during investigation process; 5) Ability to write case study and share with key stakeholders to address key risk areas so as to align valuable CAPAs.
Communicate effectively across a broad range of stakeholders: 1) Ability to coach junior team members to conduct investigative interviews; 2) ability to respond and engage with raisers of anonymous allegations; 3) ability to train the site-check vendor on quality of outsourced fact-finding; 4) ability to align on disciplinary actions with supervisors (from first level to top level); 5) ability to present the company stance on disciplinary decisions to affiliate senior leadership (CCWG); 6) ability to consult other investigators (including HR, Suzhou, Elanco, etc.).
Ability to maintain objectivity with an aligned decision and conviction in spite of potential business pressure (e.g., disciplinary recommendations). Demonstrated ability to act independently while keeping others informed/involved as appropriate.
Provide SME (Subject Matter Expertise) guidance and consultation and to ensure consistency of process and consequences for investigations at Lilly China.
Be curious, inquisitive, yet methodical: adapt to a broad range of case types and approach each with consistent methodology of preparations and analysis (SOPs, transactions review, etc.).
Know the business: Apply the findings to productive root cause analysis with business partners.
Identify new opportunities (including skill training) via external benchmarking to upgrade the Investigation team's organizational impact.
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At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people. We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!