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Lilly Sr. Manager, Commercial Data Analytics in Shang Hai-上海, China

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

The Sr. Mgr, Commercial Data Analytics is the focal point for analytics requests from brand teams and MCE(Multichannel, digital tools, analysis) Mgrs and has overall responsibility for connecting business needs to analytics projects that can drive customer experience (patience journey) and business impact for the next general commercial engagement (NGCE) in China.

Responsibilities:

  • Tracking and learning Lilly China NGCE activity, outcome, and risks from customer centric perspectives (360 degree). The outcome should support BU esp. marketing team to enhance the quality of business decisions and multichannel engagement investment channel mix and efficiency. In order to achieve those, this role must demonstrate the following competency.

  • Business Engagement / Integrator: Act as the NGCE analysis focal point for our BU/Brand Team and MCE Mgrs. Including define key analysis opportunities for overall NGCE strategy & execution and MCE Champaign programs; articulate analytics proposition to business stakeholders and conducts diagnostics to identify novel use case opportunities; translate business problems into a clear analytics workplan with appropriate analytics solutions for execution that will meaningfully drive results; deliver NGCE analysis project by working with AADS expert (internal/external) to BU and cross function teams.

  • Business Analysis - Affiliate Diagnosis and Recommendation: Proactively diagnose cross-BU/brand NGCE activities, outcome, and risks and lead the initiatives and recommendation to impact the way business operates ( Examples: Text & NLP analytics, Channel Mix analysis, Champaign effectiveness measurements, etc.)

  • Capability Development: Identify and grow the affiliate capability in using data and analytics by identifying, sharing and training on business analysis projects ( Deliverable Examples: Affiliate NGCE analytics training, project sharing & learning, etc.)

  • Synergy with other CMO teams (MR, SFE, MOE): Keep high synergy with MR, SFE, MOE in CMO organization and ensure cross channel/data analysis and provide customer centric and campaign measurement.

Education Requirements

  • Degree (Master preferrable) in sciences or quantitative discipline i.e. Statistics, Mathematics, Economics, Marketing, Life Science or Computer Sciences, or related field.

  • MBA or other advanced degree a plus.

Experience related requirements

Basic qualifications:

  • 5+ years of strong analytics experience with business acumen and an ability to think strategically in an ambiguous environment.

  • Rich experience of utilizing MCE/Omni-channel analysis, from Pharma or FMCG industry is preferable.

  • Excellent communication (written &verbal), interpersonal influencing skills and prioritization skills with attention to detail.

  • Strong track record of leading cross-functional teams to deliver and delivering complex analysis cross functional projects.

Technique/analytics skills:

  • Substantial analytics experience and understanding of complexities in specialty markets, analytics techniques.

  • Working knowledge of analytics packages (e.g. R, Python, SAS) and types of predictive models a plus.

  • Broad awareness and working knowledge of advanced analytics areas such AI. ML, NLP and Predictive Analytics.

  • Rich experience in statistical modeling to drive commercial model transformation and marketing campaign effectiveness.

  • Experience using common data visualization platforms (e.g. Tableau)

  • Proficiency in Excel, Word, and PowerPoint.

Behavior skills:

  • Demonstrated ability to enforce business rules and policies in a constructive but disciplined manner.

  • Demonstrated ability to influence change with senior stakeholders at the Sr. Director and VP levels.

  • High level of motivation and a strong desire to find creative solutions to challenging situations.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( LillyRecruitingCompliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people.​ We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!

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