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Lilly Specialist Representative Diabetes - Victoria East in Victoria, Australia

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.


Eli Lilly & Company

Eli Lilly is a global health care leader that unites caring with discovery to create medicines that make life better for people around the world. In Australia, we have entered an exciting period of growth, with a strong pipeline of medicines across all our therapeutic areas, particularly in diabetes. Lilly has been a global leader in diabetes care for over a century when we introduced the world’s first commercial insulin. Today, our diabetes portfolio continues to grow to meet the diverse needs of people living with this condition, and to make life better.

Life at Lilly Australia

When we fulfill our purpose, we help others fulfill theirs. As an employer, we want to help you fulfill your purpose, too. Our people are the ultimate source of the value we bring to patients and community, and we actively cultivate a culture of teamwork and inclusion - so everyone can bring their authentic self, diverse ideas, perspectives and experiences in the pursuit of our purpose.

In 2021, Lilly Australia has been recognised as a finalist at the Prestigious Australian HR Awards, making us one of the best places to work in Australia.

Your contribution to making life better for Australians

Key to your success in this role will be bringing a winning mindset to every interaction. Your positive attitude and ability to engage and build meaningful customer relationships with Endocrinologists across the Diabetes area, demonstrate in-depth scientific and clinical expertise of your products, operate with outstanding cross-functional skills and teamwork will be essential.

It is an expectation of this role that there will be travel to service customers within the territory and regional areas as well as to attend business meetings. Interstate travel may be required from time to time.


  • Achieve sales targets by promoting products to targeted specialist customers;

  • Develop strong, long-term relationships with Endocrinologists;

  • Understand customer needs through proficient use of Value Based Selling and Institutional Selling;

  • Understand and clearly communicate product and clinical material with credibility and confidence and ensure your clinical expertise remains current and in line with company requirements;

  • Develop and successfully execute your Territory Business Plan (which will include plans for your assigned specialist accounts);

  • Plan and implement programs within the territory to create awareness for your product. These will be multi-channel programs including face to face and virtual/e-interactions;

  • Ensure financial and commercial analysis of the territory is effective and appropriate, and manage the territory to maintain profitability;

  • Ensure KOL and TL action plan for the territory is supported in field;

  • Operate with high integrity with customers at all times, including adherence to the Medicines Australia Code of Conduct and Lilly’s internal ethical processes and policies;

  • Respond to customer requests in a timely and effective manner;

  • Promote the image of Lilly in disease state areas;

  • Be a strong team player and work collaboratively alongside all Lilly colleagues;

  • Lead the organisation and running of specific education initiatives (e.g. speaker meetings, webinars, etc.) to address customer needs and promote the products.


  • The role requires a high level of expertise of the Endocrinologist and specialist Diabetes communities;

  • There is an expectation that expert technical knowledge of Diabetes is needed in order to be of value to decision makers to ensure patient safety is paramount.

  • A high level skillset in account management is critical to ensure resources are maximized with a geographic area.

  • Collaborating with colleagues across teams will be required in building the right networks and adding value to our customers.


Basic Requirements

  • Tertiary Qualifications in Science, Pharmacy, Business, Nursing or related discipline is essential.

  • Demonstrated experience and strong success in a Specialty Sales role with similar complexity in the Pharmaceutical Industry is essential.

  • Proven experience in the Diabetes therapy area is essential.

  • Candidates must be based in Victoria East.

Most Critical Skills & Attributes:

·Selling capability (strategic customer focus)

  • Account & Stakeholder Management – – An ability to manage keyaccountswithin a geographic area and to enhancerelationships, to build andincreasecollaboration,todevelop valuedrelationshipswithkeyinfluencersandteams

  • Scientific knowledge and application – A demonstratedabilitytounderstandanddisseminatescientificinformationandrelated disease states – at a depthrequired to crediblycommunicatewith a specialist

  • Strong Professional Communication - Stronginterpersonalskillsandthe ability to sharerelevant and high qualityinformation

·Business ownership

  • Business Acumen - To have an understanding of business drivers for bothcustomerand organisation,cuts throughthecomplexity to solvebusinessproblemsthat creates a mutuallybeneficialoutcome

  • Planning and execution - An ability to reviewdata;strategicallyplanactionsthat are implementedwiththedesiredoutcomes and accountabilityfortheseactions.

  • High level organizational skills – The ability to prioritizeanddeliveroncustomerrequirements and completealladministrationtaskswithin the requiredtimeframes


  • Learning agility - To be able to effectively deal with a wide variety of people and challengingsituations and is comfortablewith complexity, can examineproblemscarefullyanddeliver in first time situations.

  • Emotional Intelligence – To be able to evaluateemotionsof self andothers in order to understanddrivers of behavior andbuild valuedrelationships,to remain optimistic and positiveeven in ambiguity or during a setback.

  • Resilience – The demonstrated ability to be determined to achieve a goal, the ability to persevereduringtimesof trial, abilityto adapt to changeandmoveforwardafterdisappointmentsandsetbacks

  • Compliance – theability to understandoperatingprinciples,proceduresandpracticesand to operatewithinthem at all times

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people.​ We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe!