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Job Information


Job Category:


Type of Employment:

Full-Time Employment - FTE


Key Responsibilities & Deliverables:

  • Process Expertise & Business Partnership

  • Be seen as a “go-to” information resource for O2C AR cash application queries

  • Actively manage cash applications ensuring all types of payments are applied to customer accounts accordingly (checks, ACH, wire, credit card, etc.)

  • Manage and monitor the Electronic Bank Statement (EBS) interface and ensure cash receipts are auto-applied against customer accounts

  • Effectively address and resolve issues with the Electronic Bank Statement (EBS) interface

  • Effectively review and troubleshoot unapplied payments in order to resolve and apply against customer accounts

  • Be willing to work with Affiliates and other team members in order to resolve unapplied payments

  • Manage, prepare and post credit/debit notes as applicable and requested

  • Effectively perform credit card reconciliations on a regular basis and identify/resolve open items

  • Analyse account discrepancies to ensure the customer account is enabled for payment

  • Review key metrics & communicate to stakeholders to ensure KPIs are being met & improved

  • Support global/regional O2C projects with influence on excellent cash applications

  • Support the overall O2C AR team by demonstrating flexibility in providing cover for team members and training of new team members

Basic Qualificiations:

Minimum Requirements:

  • Degree in Business and/or Accounting (or equivalent work experience)

  • 3-5 years’ experience in O2C or Finance function in SSC/BPO environment, preferably with knowledge of credit management & customer service and experience in identifying and delivering process change

  • Experience with SAP O2C Module

  • Experience in Business Warehouse or Business Objects

  • MS Excel, Word, and PowerPoint

  • Fluency in English & additional foreign language will be the plus

Additional Skills/Preferences:

  • Skills & Capabilities

  • Actively work in partnership with various cross-functional stakeholders (internally & externally) to maintain effective relationships and ensuring efficient and compliant processes.

  • Ensure the culture of compliance is reinforced continuously within the team.

  • Continuously look for and or lead where possible continuous improvement initiatives including standardization and/or re-engineering of processes and controls.

  • Drive for results and ensure best practices are in place to achieve highest standards within daily operations.

  • Drive cross-functional projects where opportunity arises.

  • Demonstrate excellent project management abilities and strong understanding of financial systems.

  • Support organizational changes.

  • Analyse and translate data into key strategic inputs and insights to drive decision-making.

  • Proven ability to work on high level value-add ad hoc projects while continuing to achieve routine goals

  • Review and evaluate decisions and provide approval when needed

  • Review escalated issues & disputes and provide guidance on resolution

Additional Information:

Company Overview:

Elanco is a global animal health company that develops products and knowledge services to prevent and treat disease in food animals and pets in more than 90 countries. With a 64-year heritage, we rigorously innovate to improve the health of animals and benefit our customers, while fostering an inclusive, cause-driven culture for more than 5,800 employees. At Elanco, we’re driven by our vision of food and companionship enriching life – all to advance the health of animals, people and the planet. Learn more at

Posted Date:


Region: Europe; Middle East; Africa

City: Warsaw

State: Mazowieckie

Country: Poland

Location Details:

Req Id: 52040BR