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Lilly P2P Exceptions and Disbursements Manager in Warszawa, Poland

Job Category:


Type of Employment:

Full-Time Employment - FTE


Company Overview

Elanco is a global animal health company that develops products and knowledge services to prevent and treat disease in food animals and pets in more than 90 countries. With a 64-year heritage, we rigorously innovate to improve the health of animals and benefit our customers, while fostering an inclusive, cause-driven culture for more than 5,800 employees. At Elanco, we’re driven by our vision of food and companionship enriching life – all to advance the health of animals, people and the planet. Learn more at


The P2P Exceptions and Disbursements Manager leads a team that oversees global invoice exception handling and third party disbursement activities in the Elanco Solutions Center (ESC).

ThE Line Manager will manage an internal team; partner with business counterparts and external vendors; drive process governance; and ensure compliance with applicable regulation and controls for the invoice management function.

Location: Elanco Solution Center (ESC) in Warsaw, Poland.

Key Responsibilities & Deliverables:

• Leadership

  • Be able to take charge of, inspire and influence a team of 10-12 employees

  • Actively connect with people and champion employee engagement

  • Develop top talent by participating in the succession planning process having robust performance /coaching conversations , and facilitating development interventions

  • Work as part of the ESC management team to make the ESC a great place to work for all employees.

• Process, Governance, Stakeholder Management

  • Manage invoice exception handling, escalations and disbursement teams in an effective and efficient manner to ensure compliance with relevant policies, procedures, systems, and financial controls

  • Ensure process governance including regular reporting and analysis to key stakeholders – communicates with stakeholders on a regular basis to discuss operational issues, key metrics

  • Act as the point of escalation to resolve invoice exceptions and full processing of disbursements in a timely manner and ensures all queries are dealt with correctly and efficiently

  • Support General Accounting’s month end/year end closing procedures including general ledger reconciliations and accruals, Sarbanes Oxley (SOX) compliance and financial audits

Overseethe preparation of management reports and reconciliation tasks associated with Accounts Payable , invoice processing, supplier maintanance

  • Supervise various Purchase to Pay activities such as Requisitions, Purchase Orders, Vendor Master Data issues, 2-3 Way matches, vendor reconciliations, disbusements, and accounting

  • Establish strong collaboration and relationships with business counterparts, vendors, Global Process Owners (GPO), and other partners of the ESC organization

  • Identify and implement process change improvements (in coordination with the P2P GPO)

  • Ensure processes and policies are being followed by performing routine reviews and audits of the teams as they provide services to customers

  • Execute the governance process to evaluate and implement localization / customization

  • Monitor and report relevant Service Level Agreements (SLA) and process Key Performance Indicators (KPI) to ensure the health of the service delivery operations

  • Support internal and external auditors during audits and other data inquiries

  • Understands system architecture, including ERP, add-ons, enablers, and interfaces

  • Coordinate and support system implementations and testing with transactional resources

Basic Qualificiations:

• Skills & Capabilities

  • Knowledge and understanding of Accounts Payable and Invoice Management functions with a

minimum of three years experience in a similar role, preferably in a SSC organization

  • Experience in the Purchase to Pay processes, specifically mailroom, sorting, invoice processing, 2- 3 way match, payment types and methods, vendor management requirements, VAT taxes, etc.

  • Stong knowledge of SAP and Ariba Procurement platform; experience and knowledge of several

of the Ariba modules including Sourcing, Contracting, Supplier Lifecycle Management and Performance, Procurement and Spend Reporting

  • Operational awareness of all applicable US SoX & operational controls for the area and abiity to deomonstrate a strong compliance oriented mindset

  • Excellent understanding of the critical success factors for ESC as reliable, effective and efficient business service provider

  • Demonstrate excellence in all interactions with internal customers & business partners

  • Actively work with core team members, internal customers/business partners, and distribution team members to build effective working relationships

  • Build and maintain a strong knowledge of Elanco’s product lines within the market

  • Demonstrate a strong Continuous Improvement oriented approach


  • University degree (Bachelors or equivalent)

  • Lean/Six Sigma exposure or equivalent desired

  • At least 5 years of experience in shared services/ GBS environment

  • Minimum 3 years of management and people development experience in PTP

  • Ability to work in global team environment and communicate effectively with both internal business partners of all levels & disciplines as well as external team members

  • Strong leadership and collaboration skills with ability to build effective relationships and influence peers and key stakeholders.

  • Ability to proactively & effectively resolve people, process and technology problems

  • Ability to effectively prioritize and complete key tasks and deliverables

  • Able to respond flexibly to customer needs, effectively managing expectations

  • Attentive to details to ensure compliance and accurate reporting.

  • Experience of working to tight deadlines and analysing multiple entities.

  • Flexibility in adapting to a non-routine and fast paced environment.

  • Strong SAP knowledge

  • SAP implementation experience is a plus

  • Proficient in MS Office tools, ServiceNow, and Concur

  • Proficient in English is mandatory; multi-lingual is a plus, but not required

Additional Skills/Preferences:

Additional Information:

Travel: Up to 20% for project work and client/customer interaction

Company Overview:

Posted Date:


Region: Europe; Middle East; Africa

City: Warszawa

State: Mazowieckie

Country: Poland

Location Details:

Req Id: 50737BR